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Director, Engineering
4 months ago
**Position: Director, Engineering - Coastal West Region**
**Who we are**:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team
**Position Overview**:
Lead and direct Engineering staff in design, deployment and maintenance of Headend, IP, HSD, VOD, VoIP and Digital Video systems
**Company Benefits**:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
- Health, vision, and dental insurance
- Paid vacation, holidays and flex paid time off
- 401K with generous company match
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
- Education Enrichment up to $5,000 per year for qualified employees Employee Wellness Program
**Position Responsibilities**:
- Develop plans and procedures for constructing, operating and maintaining Headend, IP, HSD, VOD, VoIP and Digital Video systems
- Work in concert with the Corporate Technology group to design and implement the most effective solutions for our customers, based on current and future network topologies of Mediacom Communications
- Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems
- Actively participate in capital budget as it relates to engineering new services
- Hire and develop engineering team
- Facilitate goal setting and development of performance measurement tools used to manage staff
- Assure compliance with all FCC and other regulatory entities
- Inform Vice President, Engineering, in a clear, concise and timely manner of unresolved technical issues
- Develop and participate in technical disaster recovery plans
- Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Perform other duties as required or assigned
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**Position Requirements**:
- Bachelor's degree in Electrical Engineering or equivalent industry experience required.
- 10+ years industry or related industry experience.
- Strong Leadership Skills - previous management experience required.
- Excellent Computer skills including; Microsoft Office Products, (Visio Excel Word) Use of CAD system a plus.
- Excellent written and oral communications skills.
- VOD systems knowledge preferred.
- Understanding of engineering based on ROI and IRR preferred. IP background a plus.
**Get to know us**:Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
**Our Awards**:Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
**Who you are matters here**:Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments;
