IT Specialist

2 weeks ago

Washington, United States US National Labor Relations Board Full time

**Duties**:
As a IT Specialist (INFOSEC) GS-2210-14, your typical work assignments may include:

- Developing information systems using platforms, programming tools, software and/or other resources to meet user needs in the most effective way ensuring that security issues are properly addressed.
- Provide maintenance support for information systems and responds to user requests for improvements and modifications.
- Provide advice to management and other key officials on nature and scope of automation capabilities and potential use for the Agency.
- Plan and coordinate the work of programmers assigned to projects with the responsibility of successful completion of assigned programs and systems.

**Requirements**:
**Conditions of Employment**:

- U. S. Citizenship Required.
- Males born after 12/31/1959 must be registered for Selective Service.
- This is not a virtual (remote) position.
- Relocation expenses are not authorized.
- This position is not a part of the bargaining unit.
- A one-year supervisory probationary period may be required.
- Direct Hire Authority will be used to fill this position.

**Qualifications**:
**All qualifications and eligibility requirements must be met by the closing date of the announcement.**

**IDEAL CANDIDATE STATEMENT**:

- **BASIC QUALIFICATIONS**:
Individuals must have IT-related experience demonstrating each of the four competencies listed below.- **Attention to Detail** - Is thorough when performing work and conscientious about attending to detail.
- **Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- **Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- **Problem Solving** - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

**MINIMUM QUALIFICATIONS**:
To be qualified for this position, in addition to the Basic Requirements, applicants must have one year of specialized experience, equivalent to at least the GS-13 grade level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as:

- Experience designing, developing, and programming new software tools to improve business processes; and
- Experience with case management solutions, inquires, and disputes to provide remedy solutions.

This experience must be fully supported and articulated in your resume to receive consideration.
- **This experience **must** be fully supported and articulated in your resume to receive consideration. Please ensure that your resume information is specific, detailed where appropriate, and complete. Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.**

Substitution of education in lieu of specialized experience may not be used for this grade level.
- For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here.
- **NOTE**: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- **All qualifications and eligibility requirements must be met by the closing date of the announcement.**

**Education**:
**There is no substitution of education for experience for this position.**

**Additional information**:
**SUPPLEMENTARY VACANCIES**:
Supplementary vacancies may be filled in addition to the number stated in this announcement.

**EQUAL EMPLOYMENT OPPORTUNITY/REASONABLE ACCOMMODATION**:
**ALTERNATE APPLICANT INFORMATION**:
The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for perfor

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