Clerical Associate

2 weeks ago

New York, United States NYC Health + Hospitals Full time

**About NYC Health + Hospitals**:
NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

1. Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of records both in electronic and paper form, e.g. complete unit activity and other required logs; notify Admitting Office of admissions, discharges, transfers; process paperwork related to patient admissions, transfers, discharges and enters information in appropriate forms.
2. Check for receipt/completion of requisitioned items and report unfilled request to Supervisor; monitor and regularly replenish inventory of administrative supplies (i.e. stationary) on unity daily; organize and maintain supplies inventory in an orderly manner.
3. Facilitate communication between MD, RN’s and other staff and hospital service. Notify MD, RN, and other staff of information needs or data as indicated, e.g. phone call to report lab results, etc.
4. Assemble new charts and emboss patient identification information on each sheet; complete form heading; add new sheets and thin charts as needed; maintain patient charts in standard order and files medical record documents/reports in the appropriate chart location obtain charts for providers; ensure that charts are not removed from unite without proper authorization.
5. Greet and direct patients/family/visitors in a pleasant manner, even in stressful situation, in accordance with unite security policies/procedures, orient patient/family to unit, monitor and enable visitors, entry/exit onto the unit; in collaboration with the nurse-in-charge, carry out regulations relative to patients’ visitors.
6. Verify patients’ identity by practicing use of at least tow patient identifiers, ensure that patients’ hospital cards and medical records reflect accurate demographics information, follow appropriate procedures to correct inaccuracies when necessary.
7. Maintain a safe environment for patients/families/staff.
8. Reconcile patient census with admitting staff; communicates with Admitting in a timely fashion regarding bed status/assignments of patients, transfers and discharges.
9. Provide back-up/cross coverage of other units.
10. Other clerical duties assigned by Supervisor/Service Line Administrator.

**Minimum Qualifications**:
1. A high school diploma or its educational equivalent; and

2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

**How To Apply**:
NYC Health and Hospitals offers a competitive benefits package that includes:

- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs

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