Clerical Associate
2 weeks ago
**About NYC Health + Hospitals**:
NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
**Duties & Responsibilities**:
- Clerical Associate IIIs assigned to Business Office and Outpatient Registration perform all duties assigned to registration, cashiering and scheduling appointments. Assignments are based on daily need and available coverage.**Responsibilities**:
- Conduct patient interviews to obtain identifying information, such as demographic, biographic and insurance status. Information is accurately entered into EPIC.
- Obtain signatures on registration forms including TPO, Bill of Rights, HIPPA Notice of Privacy, Health Care Proxy and General Consents.
- Scan insurance cards, Photo ID, and other supporting documentation in EPIC
- Assist patients in making or rescheduling appointments in EPIC
- Generate Medical Record Numbers for new patients.
- Perform systems checks to verify insurance coverage including ePaces for Medicaid.
- Assess patients' eligibility for Medicaid of HHC options. Complete HHC options assessment in EPIC,
- Revise patient information in Unity based on documentation provided by patients.
- Provide guidance to patients in regard to Hospital Policy such as the document requirements for Insurance Screening and/or Financial Assistance.
- Accept patient payments of cash, money orders, debit and credit cards.
- Issue payment receipts via EPIC payment function.
- Reconcile all payments received against receipts issued and prepare daily proof of cash reconciliation report.
- Submit daily reconciled cash payments, receipts and reports to department designee for review.
- Follow proof of cash reconciliation policy and all other cashier procedures and functions.
- Provide coverage in other clinical areas as needed.
**Minimum Qualifications**:
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.
**How To Apply**:
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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