Patient Services Manager 2
2 weeks ago
Unit Description:
**_ Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day._**
**Sodexo **is seeking for **Patient Services Manager 2** **at Virginia Hospital Center in Arlington, VA. **VHC Health is a 453-bed not-for-profit teaching facility and designated as a Magnet® hospital by the American Nurses Credentialing Center and a proud member of the Mayo Clinic Care Network - a national network of independent healthcare organizations.
**If you have **_extensive experience in a healthcare environment _**:
As the Patient Service Manager, you will provide oversite to the hospital's Diet Office** **personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance.
**_Job Responsibilities include:_**
- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
- Accountable for the execution of service quality and ensures customer and client satisfaction.
- Conduct patient rounding
- Host monthly diet education classes with Nutrition Assistants
- Be the onsite expert for the patient ordering system
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
- knowledge of nutrition and specialized diets;
- experience with oversight of diet offices; and/or
- strong management skills, preferably in health care
**Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.**
- ._
What We Offer:
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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