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Executive Director Assistant

4 months ago

Spring Hill, United States Elevated Estates Full time

**Full Job Description**

Our goal each and every day is to provide care, comfort and respect to our residents. We are looking for an individual with skill, ability and compassion to fulfill our full time Executive Director Assistant position We believe that taking pride in everything we do for our residents is a calling.

If you have a genuine compassion for people and have the ability to embrace every person who walks into or calls our community with a true "WOW" personality and a commitment to serving others while also being able to manage other executive assistant office functions we want to hear from you.

**Position Responsibilities**:

- Provide all residents, guests and visitors legendary customer service during every interaction whether in-person or via the telephone.
- Greet all residents and visitors. Provide information to those seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.
- Responsible for assisting residents, family members, and guests with general requests.
- Be responsive to residents’ concerns, including; responding immediately to emergency calls and notifying the appropriate persons or agencies as warranted, promoting resident morale by answering questions and calming distressed residents, and referring grievances to appropriate personnel.
- Responsible for the mail meter, stamps, making copies, and other tasks related to office operations.
- Accurately and in a timely manner, complete all opening and closing duties.
- Display knowledge of the services and programs and other pertinent information regarding the property.
- Assist in processing paperwork to welcome new residents home
- Assure that the transition to resident's new housing goes seamlessly
- Consistent and clear communication with Executive Director
- Exhibit a "CAN DO" attitude and service with a smile

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person