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Field Service Technician

4 months ago

Tempe, United States All Copy Products Full time

Are you an experienced Field Service Technician who has experience diagnosing and repairing office technology equipment brands Konica Minolta, Sharp, Canon or HP along with an interest in working with an award winning service team?

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you, we have a position open on our team and encourage you to apply

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for an experienced Field Service Technician who is team oriented, innovative, great at helping customers and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem and make necessary repairs. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to make the repair immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $22-28 per hour, which may be negotiable based on years of experience and manufacturer training, plus a bonus program and a full benefits plan which includes medical, dental, vision, pto and paid holidays, as well as additional fringe benefits. This position is Mon-Fri, 8am-5pm.

**Requirements**:
Strong customer service skills

Minimum of 2 years of experience diagnosing and repairing various brands of office technology equipment including Konica Minolta, Sharp, Canon and HP preferred.

Computer proficiency with Microsoft Office programs

Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.

Must be willing to submit to a criminal background check.

Clean cut appearance; no offensive tattoos are permitted and excessive tattoos may require covering.

Must have parking available to take a company vehicle home every day.

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