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House Attendant

3 months ago

Glen Allen, United States Candlewood Glen Allen-Short Pump Full time

Job Summary:
Información disponible en español a continuación.

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).

**Responsibilities**:
**QUALIFICATIONS**:

- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Se requiere un diploma de Escuela Superior o su equivalente y / o experiência en un hotel o campo relacionado.
- Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad)
- Tiene que poder expresar claramente información e ideas.
- Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
- Tiene que poder trabajar bien bajo presión.
- Tiene que poder mantener la calma y la objetividad bajo presión.

**RESPONSIBILITIES**:

- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Clean/Buff floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed according to hotel standards.
- Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
- Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
- Practice safe work habits to ensure safety to guests fellow associates and self.
- Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
- At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
- Complete daily assignment check list and submit to supervisor at the end of the day.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
- Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados.
- Usar la lista de control para completar los proyectos que siguen según asignados.
- Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado.
- Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo.
- Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés.
- Bregar con artículos “Perdidos y Hallados” de acuerdo con las normas del hotel.
- Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping.
- Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details:
All rooms have brand new queen size beds, granite counter tops, vinyl flooring throughout, large work spaces and a fresh and modern look. We offer apartment style suites perfect for long or short term stays. Kitchens are fully equipped with appliances. Our hotel is located close to West Creek Business Park, Capital One and Innsbrook Office Park.The hotel is just a short trip to Monument Avenue, historic downtown Richmond and the state Capitol. We have many great restaurants like Texas de Brazil, Coopers Hawk, Bonefish Grill, Chuy’s, and many more. Amenities, location and service make this hotel the perfect choice for travelers.

Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states