Career Advisor
2 months ago
**THE POSITION**:
Do you have experience providing exceptional customer service? Are you looking for a career where you have the ability to make a positive impact in the lives of others? The Department of Labor & Industry is seeking a bilingual professional with excellent communications skills to provide customer-centered services designed to enhance workforce development activities and service strategies for job seekers and employers. The services we provide are designed to help individuals identify their goals and make them a reality. If you believe you have what it takes to thrive in this position including being fluent in English and Spanish, we want to hear from you
**DESCRIPTION OF WORK**:
- As a Career Advisor, you will be conducting vocational and career assessments of jobseekers to determine career objectives, interests, skills, and abilities. Work will include providing guidance to assist jobseekers in making and carrying out career decisions for success in the labor market, identifying suitability for and/or barriers to employment and training, as well as providing appropriate tools and resources for jobseekers to achieve employment goals. You will have the opportunity to promote PA CareerLink® services to jobseekers, employers, the general public, and other service providers by coordination of marketing activities with the media, community organizations, schools, and other entities. Additional responsibilities may include:
- Developing and conducting orientations to services, workshops, and presentations
- Assisting jobseekers develop long
- and short-term employment goals
- Planning and conducing group and individualized career counseling and coaching
- Assisting jobseekers and employers with PA CareerLink® Online enrollment
- Analyzing employer workforce and economic development needs as well as occupations to determine the skill sets needed by jobseekers
- Proposing hiring strategies and solutions to address recruitment and retention issues
Interested in learning more? Additional details regarding this position can be found in the position description.
**Work Schedule and Additional Information**:
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
- ** Telework**:You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in York.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.
**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**
**Minimum Experience and Training Requirements**:
- Successful completion of the Career Advisor Trainee (commonwealth title) training program; **or**:
- One year of experience interviewing the public to collect and identify customer needs, evaluating eligibility for programs, and researching data to make decisions, and a bachelor’s degree; **or**:
- An equivalent combination of experience and training.
**Other Requirements**:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:
- 711 (hearing and speech disabilities or other individuals).
- If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
**EXAMINATION INFORMATION**:
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.
Learn more about our Total Rewards by watching this short video
**Health & Wellness**
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of t
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