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Supervisor/Career Advisor, Workforce Development and Refugee Services Programs
2 months ago
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.
CAMBA’s Workforce Development and Refugee Services Programs: Since our founding CAMBA has connected over 25,000 New Yorkers to full time jobs. Our workforce development initiatives grew out of our commitment to creating an equitable and inclusive New York City. Driven by racial and economic equality, we provide opportunities for the most economically and socially vulnerable to thrive. We work with a vast diversity of job seekers, and specialize in assisting those with special barriers to employment including refugees, political asylees, immigrant professionals, young adults, victims of human trafficking and others, from over fifty countries of origin, who are striving to connect to career paths. We take a strength based approach to career development, matching participants to specific bridge trainings which allow them to benefit from the job opportunities we develop with our employer partners. Among other areas of specialization, we have expertise in matching STEM skilled immigrant professionals to engineering sector and IT jobs locally. These award winning programs are performance-based, and success is measured by meeting engagement, employment placement, training, and retention goals.
Position: Supervisor/Career Advisor
Reports To: Program Director
Location: 955 Flatbush Ave, Brooklyn NY 11226
What The Supervisor/Career Advisor Does:
- Supervise direct reporting staff (Career Advisors), and communicate effectively with clients, team members, supervisors/managers, and funders.
- Plan and organize program activities to maximize program contract's goals and performance targets to JTBO and CPIII programs.
- Maintain own client caseload and prescreen clients for eligibility and schedule intake appointments.
- One-on-One Supervision sessions per direct staff report will be conducted bi-weekly.
- Conduct quality review of information entered data system and compare it to case file data and services delivered to ensure accurate reporting and claims validation.
- Conduct initial intake or assessment of clients and their periodic reassessments.
- Monitor clients' progress towards their goals weekly.
- Motivate, coach and counsel direct reporting staff to excel.
- Improve teamwork among direct reporting staff as well as among peers.
- Troubleshoot client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols.
- Work with direct reporting staff to improve work performance through client feedback, training, and other appropriate mechanisms.
- Administer constructive discipline to direct reporting staff, as needed.
- Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
- Review all documentation related to clients' progress for accuracy, completeness, and clarity.
- Lead and participate in administrative and staff meetings as requested.
- Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
- Review and approve direct reporting staff vacation time.
- Review and approve direct reporting staff timesheet (if needed)
- Prepare performance appraisals for direct reporting staff.
- Prepare marketing materials for the program (if needed)
- Reach out and market the program to the community partners in order to recruit clients.
- Coordinate and facilitate social/peer support events, including group facilitation for clients
Minimum Education/Experience Required:
- Bachelor’s Degree (B.A.) and/or equivalent experience.
Other Requirements:
- Two years plus of relevant field experience.
- Computer/ Data base /Data Entry knowledge
Compensation: $62,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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