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Food and Beverage Associate

3 months ago

Gurnee, United States Round One Entertainment, Inc. Full time

Round One is hiring for our new and upcoming store at the **Gurnee Mills.**

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire

This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department.

**Please note you must have a High School Diploma or GED to apply. We require all staff that handles alcohol to be 21+.**

**Essential Duties**:

- Operates POS register for food and drinks (includes bar register when directed).
- Prepares food and beverage items utilizing the policies and standards of the company.
- Resets and bus the food court seating area.
- Washes and dries dishes, glasses, and other cooking/food prep utensils.
- Conducts all opening and closing procedures. (Opens and closes cash tills, kitchen cleaning, etc.)
- Manages food and beverage inventory according to the store’s policies and procedures.
- Maintains proper temperature for refrigerators and freezers.
- Manages plates, cups, and other utensil inventory according to the store policies and procedures.
- Conducts restroom checks and cleaning including laundry of rags.
- Responds responsively, and politely with a friendly demeanor to customers’ requests.
- Occasionally Operates POS system to collect payments and allocate bowling lanes.
- Occasionally Operates POS system to collect payments and lends out facility and equipment. (Karaoke, billiards, darts, ping pong).
- Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
- Other duties and responsibilities assigned by Store Management.

**Non-Essential Duties**:

- Conducts alcohol and age restriction control by company policies.
- Conducts lost and found procedures according to company policies.
- Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.

**Education/Experience**:

- A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
- Experience in a bowling establishment is preferred, but not required.

**Work Environment**:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

**Physical Demands**:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle, feel, and reach with hands and arms. Lifting and/or moving up to 100 lbs with assistance is required.

**Benefits**:

- 1 hour to play (non-prize) arcade games per week.
- 90 minutes of bowling per week (shoes included).
- 1 hour of karaoke/billiards per week.
- 50% discount on food items per working shift.
- 1 complimentary beverage per working shift.

**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Employee discount

Shift:

- Day shift
- Evening shift
- Night shift

Application Question(s):

- Are you at least 18 years old and hold a High School diploma or GED?

**Education**:

- High school or equivalent (required)

Ability to Relocate:

- Gurnee, IL 60031: Relocate before starting work (required)

Work Location: In person