Servicenow Developer/admin

2 weeks ago

Philadelphia, United States Techfield Full time

**ServiceNow Developer/Admin**

**Range Range: $65/hr**

**Onsite: Philadelphia PA area Need local only**

ServiceNow Developer/Admin - job responsibilities include:
Optimize existing and develop new service catalog offerings and associated flows with a focus on continual improvement and automation.

Leverage Flow Designer to further mature the service catalog and migrate away from workflows.

Provide technical guidance on existing workflows for streamlining and improved efficiencies.

Identify inefficiencies to ultimately implement areas of automation.

Participate in the upgrade cycle of ServiceNow, including testing via the use of the Automated Test Framework.

Support the design of custom catalog items, working with business partners and the Service Catalog manager and Product Manager for implementation.

Maintain an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc.

Required experience includes:
3- 5 years of direct experience as a ServiceNow Admin/Developer or ServiceNow Application Owner.

ServiceNow System Admin Certification required.

Must have extensive knowledge and experience with ServiceNow.

Will be responsible for core system configuration as well as day-to-day user requests and incidents.

Experience configuring core **ServiceNow modules including Service Catalog, Asset, SAMP, IRM, Discovery, Service Mapping.**

Hands on experience in **Service Catalog/Service Portal modules.**

Experience with Advanced scripting, Performance Analytics, Reporting and other use case areas are highly desirable.

Experience with Flow designer, Workspaces and UI Designer desirable.

Ability to draft and document test plans for both a technical and business user audience.

Experience with Microsoft suite of office products - Excel, Word, Teams etc. is desirable.

Demonstrates a high degree of customer service and teamwork.

Demonstrated understanding of ITIL processes, operations, and procedures.

Overarching understanding of ServiceNow Enterprise product suite

Certification(s):
ServiceNow System Admin Certification required.

ServiceNow Certified Implementation Specialist a plus

ServiceNow Certified Application Developer a plus

ITIL Certification is highly desirable.

**Job Type**: Contract

Pay: $60.00 per hour

**Benefits**:

- Parental leave

Compensation package:

- Hourly pay

Experience level:

- 10 years
- 7 years
- 8 years
- 9 years

Schedule:

- 8 hour shift

**Experience**:

- ServiceNow: 7 years (preferred)
- Risk management: 5 years (required)

Ability to Commute:

- Philadelphia, PA 19102 (required)

Ability to Relocate:

- Philadelphia, PA 19102: Relocate before starting work (required)

Work Location: In person

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