Medical Staff Services Specialist
4 weeks ago
**PEOPLE ESSENTIAL FUNCTIONS**
- Assists with customer needs, handles resolution of complex problems/issues and notifies management of issue and resolution, such as physician onboarding and education (CME's) as related to scope of department.
- Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal departmental and organizational results.
**SERVICE ESSENTIAL FUNCTIONS**
- Supports medical staff by performing one or more of the following functions:
- Performs medical staff meeting management including logistics, scheduling, agenda, preparation/minutes and follow-up.
- Manages ER call schedules as applicable.
- Performs credentialing and privileging tasks such as but not limited to temporary/additional privileges, dependent allied health.
- Responds to inquiries from other healthcare organizations as needed.
- Performs physician compensation duties as applicable.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
- Performs data analysis and investigates issues within the credentialing database; manages database as necessary.
- Prepares for accreditation reviews and ongoing compliance with regulatory standards.
**FINANCE ESSENTIAL FUNCTIONS**
- Adjusts work schedules to accommodate departmental/organizational needs.
- Uses resources efficiently and does not waste supplies.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
- Participates in department and organizational projects and activities.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
**WORK EXPERIENCE**
- Three years of experience in the Medical Staff office, Credentialing/Privileging, and/or administrative function in healthcare
- Three years of experience in word-processing and spreadsheet software, such as Microsoft Word and Excel, and database management.
**LICENSES AND CERTIFICATIONS - REQUIRED**
- N/A
**LICENSES AND CERTIFICATIONS - PREFERRED**
- CPCS - Certified Provider Credentialing Specialist (NAMSS) **OR**
- CPMSM - Certified Professional Medical Services Management (NAMSS)
**KNOWLEDGE, SKILLS, AND ABILITIES**
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Self-motivated, detail-oriented, energetic, and able to prioritize multiple projects
- Knowledge of accreditation and certification regulations that relate to Medical Staff Services
- Computer literacy, including ability to utilize various software programs to complete all job tasks described in job summary. Must be proficient in word-processing, spreadsheet and presentation software such as Microsoft Word, Excel, and PowerPoint. Experience with credentialing software preferred
- Knowledge of medical terminology
- Ability to complete work within designated time frames
- Ability to offer suggestions to leadership and colleagues and implement change to enhance efficiency and organization of office operations
- Ability to maintain confidentiality and privacy of practitioner files
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
**ON-CALL**
- _Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
On Call* No
**TRAVEL**:
- **Travel specifications may vary by department**_
May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
**Company Profile**:
Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodi
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