Implementation Consultant, Client Benefits
3 weeks ago
**About Us**
Founded in 2004, **Vensure Employer Services **provides PEO solutions and human resource outsourcing to small and mid-market businesses across the country. Through its subsidiaries, including VensureHR, the company processes more than $19 Billion in payroll and supporting more than 874,770 worksite employees. With services including payroll, medical and voluntary benefits, workers' compensation, risk management and HR administration, Vensure companies support a broad spectrum of industries, allowing small business owners to cost-effectively manage HR functions and turn their attention to growth and profitability initiatives.
**Position Summary**
**Essential Duties and Responsibilities**
- Lead the benefit implementation process for new clients, ensuring a seamless transition to our services
- Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
- Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll
- Identify opportunities for process improvement and efficiency gains in benefit implementations.
- Other duties as required.
**Knowledge, Skills, and Abilities**
- Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
- Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
- Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
- Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements
- Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
- Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
- Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
- Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members
**Education & Experience**
- High School/GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required.
- At least 3 years of related work experience.
- Proficiency in HR software and tools, specifically PrismHR.
- Strong understanding of employee benefits, including health insurance, retirement plans, and other related programs.
- Proven experience in benefit implementation, benefit administration, or a related field.
- Proven track record of managing multiple implementation projects simultaneously and meeting deadlines.
- Knowledge of relevant federal and state regulations pertaining to benefit administration.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
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