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Police Custody Officer

4 months ago

Glendale, United States City of Glendale, CA Full time

**The Position**:
**OPEN EXAMINATION - ONE YEAR PROBATIONARY PERIOD**

This is a non-sworn, non-peace officer classification assigned to the Custody Bureau of the Police Department.

**Essential functions of the job include, but are not limited to, the following**:
Ensure Department services are provided with exceptional customer service and the highest level of ethical standards.

Receives, books, fingerprints, photographs and searches arrestees.

Prepares arrestees for court appearance, escorts prisoners to and from cells, and supervises their daily care and visitations. May also handle video arraignment.

Processes prisoners for release.

Maintains records regarding prisoners.

Writes supplemental reports as necessary.

Disseminates information concerning arrestee to court personnel, lawyers, detectives, bonds persons, and family members.

May drive on City business.

Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner.

Performs other related duties as assigned or as the situation requires.

**Minimum Requirements**:
**Experience**
No specific requirement.

**Education/Training**
Graduation from high school or attainment of GED or CHSPE certificate.

**License(s)/Certification(s)**
Valid California Class C driver's license.

**Knowledge, Skills & Abilities**
**Knowledge of**:
Basic mathematics.
Basic spelling, grammar and punctuation.
Filing systems.

**Ability to**:
Provide exceptional customer service to those using the Police Department services.
Communicate effectively in English, both orally and in writing.
Consistently exercise good judgment and reasoning.
Deal tactfully and courteously with the public.
Develop necessary skills from on the job training and meet standards of performance for the classification by the end of the probationary period.
Learn and qualify in defensive tactics and in chemical and other non-lethal weapons.
Learn and utilize highly specialized software to enter and retrieve data.
Learn new information and initiate improvements in technical & procedural areas.
Learn penal, vehicle and other codes.
Learn the standing policies and procedures pertaining to police operations.
Lift and move objects weighing up to 50 pounds.
Listen and ascertain relevant information quickly and accurately.
Make independent decisions in accordance with established policies, procedures, regulations and ordinances.
Meet State of California Standards and Training for Corrections minimum physical fitness requirements.
Model and practice the highest standards of ethical conduct.
Multitask in a fast paced working environment.
Quickly and accurately operate complex computerized and mechanical equipment.
Read and comprehend street maps.
Read, write, and comprehend directions in English.
Remain calm and respond effectively in emergency situations.
Stay composed and work in stressful conditions.
Successfully complete an approved Formalized Correctional Course Academy of instruction (California Standards for Corrections, Title 15) within one year of hire.
Understand and carry out complex oral and written instructions.
Utilize a personal computer, computer terminal keyboard and common business computer software.
Work effectively with other employees.

**Other Characteristics**
**Willingness to**:
Assume responsibility for maintaining a safe working environment.
Deal with abusive people.
Stand/sit for long periods of time.
Work in confined quarters for extended periods of time.
Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner.
Work overtime as requested or required
Work rotating shifts, weekends, and in emergencies.

**Background Investigation**

TATTOO POLICY: Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty - in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117.

**Note**
An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.

**Exceptional Customer Service Policy**
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.

Please click on the link to read the Exceptional Customer Service Policy.

**Selection Process**:
The City of Glendale offers a comprehensive benefit pac