Cosmetic Services Sales Consultant
2 weeks ago
The Berman Skin Institute is one of the world's largest dermatologic and cosmetic laser surgery centers with 11 offices located in Los Altos, San Francisco, Walnut Creek, Pleasanton, Fremont, Tracy, Roseville, Placerville, Sacramento, Cameron Park and Yuba City, California. Our mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide individuals with the best possible dermatologic care. Rightfully, our patients expect the best from us, and we strive to meet and exceed these expectations. Physicians at our center are board-certified dermatologists and dermatologic surgeons. The Berman Skin Institute offers a full complement of services and a caring, well-trained staff - all of whom put patient care first - to make the patient experience at the Institute as "patient-friendly" as possible.
**Responsibilities**
Cosmetic Services Sales Consultant (CSSC) will be responsible for all aspects of growing, managing, developing and representing BSI’s cosmetic services sales in one or more of BSI’s centers, including overseeing and serving as a teammate, coordinator and cosmetic expert for all overlapping procedure service sales partners. Primary responsibility will be for the growth of ARTAS robotic hair transplant surgical procedures. The CSSC will have strong interpersonal skills, and spend time both in and out of center. In the center, the CSSC will spend “one-on-one” time with patients interested in cosmetic services, while out of center responsibilities will include meeting with targeted hair salons, other dermatologists and plastic surgeons. However, the CSSC will also have responsibility for building relationship networks among any other community health care providers who deal with hair loss-related outcomes such as academic centers and research centers. The CSSC will be required to be an expert on all aspects of the female and male pattern alopecia (hair loss) including diagnostics, treatment, and should be seen as a partner within the medical community.
**Performance/Implementation**
Strive to consistently achieve quarter-over-quarter cosmetic services sales growth in the specific BSI center, which results in exceeding sales expectations.
Effectively expand services provided through building relationships and meeting needs of patients and medical staff in each center.
Conduct analysis on cosmetic procedure and hair loss market trends, and develop and implement business plans.
**Focus on the Patient**
Partner with patients to provide resources and meet their needs for information, diagnostic and patient identification resources, and product-specific needs. Assist and coordinate healthcare professionals and patients from their initial inquiry process, device training, reimbursement, and follow-up where applicable.
Identify and develop influential business relationships with the focus on anticipating and exceeding needs with patients, other physicians, community influencers, speakers, thought and opinion leaders.
Identify, establish and develop new and existing referral networks that enhance the standard of care for patients within the specific center.
**Cosmetic Procedure Knowledge**
Develop deep knowledge of cosmetic procedures, especially hair transplant procedures, clinical research, local and regional market trends, product and competitor knowledge.
Aggressively pursue ongoing personal development within and outside of formal BSI training by reading medical/technical literature (e.g. articles, journals, newsletters) and attending medical conferences when possible.
Share learning effectively with teammates to serve as a learning resource within the team.
**Qualifications**
Bachelor’s Degree AND any of the following:
3 or more years of sales experience (pharmaceutical or non-pharmaceutical)
**Skills/Preferences**
Live within 20 miles from center
Previous medical specialty-based experience
Leadership skills
Cosmetic procedural service knowledge
Interpersonal and communication skills; ability to coordinate with overlapping partners and build a synergistic team approach in the center
Influence teammates toward common goals
Ability to build and maintain lasting relationships with patients and build networks within the cosmetic services community
Anticipates future business opportunities, patient needs
Ability to inform prospective patients on the benefit and risk, alternatives and side effects of various cosmetic services
Ability to comprehend and utilize technical information and ability to comprehend and explain clinical procedures
Business acumen and business ownership mentality
Negotiation skills
Project Management, problem solving, and analytical skills - big picture thinker
Innovation and creativity; ability to seek answers and find opportunities
Organizational and self-management skills
Professionalism and the ability to maintain confidential information and data
**Benefits**
Berman Skin Ins
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