Cafe Attendant

2 weeks ago

Manhattan Beach, United States Skechers Full time

JOB PURPOSE

The Café Attendant welcomes and greets guests at the Skechers Cafe, providing a friendly and exceptional dining experience. During service hours, the Café Attendant takes food and beverage orders from guests and uses the point-of-sale (POS) system to accept and process payments. They are also responsible for packaging and distributing orders, maintaining displays of foods, beverages, and snacks, and ensuring the Skechers Café is a clean, safe, and friendly environment.

ESSENTIAL JOB RESPONSIBILITIES
- Warmly greet guests on arrival, addressing them by name whenever possible.
- Inform guests of specials and menu changes; answer questions and offer personalized recommendations when applicable.
- Ensure guests are satisfied with the food and service, responding promptly and courteously to any requests and referring to the Café Manager as appropriate.
- Build positive relationships with customers, fostering a welcoming and inclusive atmosphere.
- Take food and beverage orders from guests, entering orders in the Skechers Café point-of-sale system.
- Use the Skechers Café point-of-sale (POS) system to prepare bills, present checks to guest, accept payment, and process credit card charges.
- Ensure the accuracy of financial transactions for purchased items.
- Call out name of party when order becomes available.
- Create and publish digital and printed menus and menu signs as direct by management.
- Display, stock, and re-stock food, beverage, snacks, and other items in the Skechers Café to ensure product availability for customers.
- Rotate inventory as directed by management to ensure freshness while minimizing waste.
- Prepare, package, and serve food and specialty drinks with attention to quality and presentation.
- Maintain clean service areas, e.g., clearing, cleaning tables, floors, etc.
- Maintain food safety standards and Skecher’s standards for freshness.
- Attend all scheduled employee meetings and brings suggestions for improvement.
- Treat all management and fellow team-members with respect to support a healthy and positive team environment.
- Follow all standard policies and procedures within their assigned department.
- Comply with the Skechers Café uniform requirements and maintain a professional presence.
- Other duties as assigned by management.

JOB REQUIREMENTS
- Food Handler Certification.
- Able to work on-site at the Skechers Café.
- Knowledge of food and beverage preparation.
- Proficiency in Microsoft Office and point-of-sale (POS) systems.
- Strong customer service skills.
- Good communication skills (both written and oral).
- Ability to work effectively in a dynamic, quick-moving environment.
- Able to work overtime hours when necessary.
- General availability to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Café Manager.

EDUCATION AND EXPERIENCE
- High School Diploma or equivalent.
- 1+ years of experience in both a retail and café setting preferred.

The pay range for this role is $25-$28/hr USD

About Skechers

Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 4,700 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity

Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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