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Dental Receptionist

3 months ago

Rockford, United States Meadow Creek Dental Care Full time

**Meadow Creek Dental Care - now open and growing our team Now hiring a Business Assistant to join our front office team**

**About Meadow Creek Dental Care**

Meadow Creek Dental Care, like each Heartland Dental supported practice, is unique to the community they serve
- Located at 131 and 10 Mile Rd, in front of Meijer
- Training and development opportunities with the latest technology and techniques
- Monday - Friday schedule, no weekends

**Why Heartland Dental?**

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

**Benefits**:

- Medical, prescription drug and vision insurance
- Free dental services for yourself and your dependents minus lab fees
- Life and disability insurance
- 401(K) retirement plan
- 6 paid holidays annually, 2 weeks paid vacation (after one year of employment)
- Continuing education provided and endless growth opportunities

**More about the role**
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential

**Minimum Qualifications**
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

**Preferred Experience**
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience

**Physical Requirements**:

- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
- At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment._