Help Desk

1 week ago


Annapolis, United States Skill Bird LLC Full time

**Job Title: Help Desk**

**Location: Annapolis, MD 21401 (Onsite)**

Skills | Must-Haves:

- 2+ years of professional work experience
- experience maintaining, monitoring, patching, and re-imaging workstations
- experience assisting both onsite users as well as remote users
- experience planning, integrating and maintaining software and hardware for local or wide area computer networks
- experience and understanding of TCP/IP, DNS, DHCP, Active Directory, Group Policies, and File Permissions

Nice to Have Skills:

- Bachelor's Degree
- certifications

**JOB DESCRIPTION**:
This position performs help desk support while planning, integrating, and maintaining software and hardware for the Department’s local and wide area network. The primary responsibilities include providing on-site technical services to users and assisting with special projects, including the installation, configuration and upgrade of hardware and software, diagnostics of software and hardware problems and make repairs and adjustments or obtains service from software, hardware vendors or maintenance vendors.

**Job Type**: Contract

Pay: $28.00 - $30.00 per hour

Expected hours: 40 per week

Experience level:

- 5 years
- 6 years

Schedule:

- 8 hour shift

**Experience**:

- Help desk: 5 years (required)
- Windows: 4 years (required)
- DNS/DHCP/AD/GPO: 1 year (required)

Ability to Commute:

- Annapolis, MD (required)

Ability to Relocate:

- Annapolis, MD: Relocate before starting work (required)

Work Location: In person



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