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Medical Receptionist

2 months ago

Arlington, United States Ear Nose and Throat Specialists of Northern Virginia Full time

We are currently seeking a dynamic and customer-focused individual to join our team as a Front Desk Receptionist. In this role, you will be the first point of contact for patients visiting our office and will play a crucial role in ensuring a positive experience from check-in to check-out.

**Responsibilities**:

- Greet patients and visitors with a welcoming and professional demeanor
- Schedule appointments and manage the appointment calendar efficiently
- Verify patient information and insurance coverage accurately
- Answer phone calls and address inquiries or direct them to the appropriate department
- Assist with patient intake forms and medical history documentation
- Process payments and handle billing inquiries
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff and other team members to ensure smooth operations

**Requirements**:

- Previous experience in a medical office setting preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Compassionate and patient-centered approach to customer service
- Knowledge of medical terminology is a plus

**Benefits**:

- Competitive salary commensurate with experience
- Comprehensive benefits package, including health insurance and retirement plans
- A supportive and collaborative work environment
- The chance to make a meaningful impact on the lives of our patients

Pay: From $18.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Medical office: 1 year (required)

Ability to Relocate:

- Arlington, VA: Relocate before starting work (required)

Work Location: In person