Customer Service

1 month ago

Bridgeport, United States Quality Carriers, Inc. Full time

**COME JOIN THE TEAM**

QCI is seeking an experienced Customer Service Representative (CSR) to join our growing team in Bridgeport, NJ.

**Quality Carriers, Inc. offers very competitive wages and great employee benefits**

Quality Carriers, Inc. (QCI) is the largest bulk transportation company in the continent of North America, combining the largest fleet of stainless steel tanks with the industry's broadest and most complete terminal network. Quality is not only our name; it is our method of operation.

As one of Quality's CSR's you will be responsible for managing the relationship with an assigned group of customers. The CSR is required to make decisions specific to the acceptance of freight and when capacity is limited which freight should and should not be accepted from customers. This decision should be driven by consignee locations (to ensure drivers needs are met) and rate concerns, always working to generate maximum revenues.

**Essential Functions**:

- Solicit Freight from customers as directed by TM and or terminal Planner and/or for all available capacity both domiciled and foreign, in the area of responsibility
- Work with customers on changes to scheduled loading and delivery times, to ensure coverage, updating TMW and notifying terminal personnel as needed of all changes
- Work with Planners, Drivers and other terminal personnel to ensure all Customer requirements are met
- Track all loads in TMW/Trip alert to proactively identify service concerns
- Work with other departments as necessary to secure proper locations, correct commodity codes and proper credit approvals for all customers, ship locations and consignee locations.
- Ensure all data entry is accurate and that orders get updated properly to hand off to the terminal billers
- Ensure all service issues get properly documented in the NCR system

**Minimum special knowledge and skills required**:

- High School Diploma or GED
- Strong skills in MS Office (Excel, Word, PowerPoint, Access)
- Experience with Google Apps preferred
- Familiarity with transportation software such as EDI, and TMW
- Ability to function as part of a team at a high level
- Critical thinker
- Strong communication skills (both verbal and written)

Quality provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

**Experience**: Preferred
- Prior experience in Administrative / Office Support
- Customer Service
- Familiarity with transportation software such as EDI, TMW and PeopleNet

**Education**: Required
- High School or better

**Skills**: Preferred
- Billing
- Customer Service
- Teamwork
- Microsoft Word
- Microsoft Excel
- Time Management
- Interpersonal
- Communication
- Google Apps Suite

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Preferred
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

  • Customer Service Representative

    2 weeks ago

    Bridgeport, United States Thomas Talent Network, LLC Full time

    Job DescriptionJob DescriptionAt Thomas Talent Network, LLC, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and support. You will assist customers with their inquiries, resolve any issues or complaints, and ensure...

  • Customer Service Representative

    2 weeks ago

    Bridgeport, United States Thomas Talent Network, LLC Full time

    At Thomas Talent Network, LLC, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and support. You will assist customers with their inquiries, resolve any issues or complaints, and ensure that they have a positive...

  • Customer Service Representative

    2 weeks ago

    Bridgeport, Connecticut, United States CRH Full time

    Central Supply Company - Customer Service RepresentativeThe Central Supply Company, part of CRH, has built a legacy of exceptional service for over a century, serving communities across regions in West Virginia, Pennsylvania, and Maryland. Specializing in Ready-Mixed Concrete, Concrete Block, Concrete Pumping, Insulated Concrete Forms, Brick, and Builders'...

  • Customer Service Representative

    4 weeks ago

    Bridgeport, Connecticut, United States CRH Full time

    Job ID: 496970 The name Central Supply Company, a CRH company, has been synonymous with "service" for over 100 years and four generations. We serve our customers in communities throughout north, central and southern West Virginia, southwest Pennsylvania and western Maryland. While we strive to promote our main product lines of Ready-Mixed Concrete, Concrete...

  • Customer Service Representative

    4 weeks ago

    Bridgeport, Connecticut, United States CRH Full time

    Job ID: #The name Central Supply Company, a CRH company, has been synonymous with "service" for over 100 years and four generations. We serve our customers in communities throughout north, central and southern West Virginia, southwest Pennsylvania and western Maryland. While we strive to promote our main product lines of Ready-Mixed Concrete, Concrete Block,...

  • Customer Service Representative

    3 weeks ago

    Bridgeport, United States TEKsystems Full time

    *Description:* Position involves providing technical and sales assistance to customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. - Accept new orders, reorders, or issues- majority of orders are over email - Assist customers who ordered products with any questions,...

  • Customer Service Representative

    2 weeks ago

    Bridgeport, United States TEKsystems Full time

    *Description:* Position involves providing technical and sales assistance to customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. Accept new orders, reorders, or issues- majority of orders are over email Assist customers who ordered products with any questions,...

  • Retail Customer Service Cashier

    1 month ago

    Bridgeport, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 2300 US HWY 380 Bridgeport, TX, 76426 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide...

  • Retail Customer Service Cashier

    1 month ago

    Bridgeport, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide...

  • Retail Customer Service Cashier

    4 weeks ago

    Bridgeport, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide...

  • Retail Customer Service Cashier

    4 weeks ago

    Bridgeport, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 2300 US HWY 380 Bridgeport, TX, 76426 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love's! At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide...

  • Pharmacy Customer Service Associate

    1 month ago

    Bridgeport, United States Walgreens Full time

    Job DescriptionModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for...

  • Courier/Customer Service Representative

    13 hours ago

    Bridgeport, United States PHARMALOGIC HOLDINGS Full time

    Job DescriptionJob DescriptionPharmaLogic offers you an exceptional opportunity to join our dynamic team as a Courier/Customer Service Representative! PharmaLogic is the fastest-growing SPECT & PET radiopharmaceutical solutions provider and contract development and manufacturing organization (CDMO) with radiopharmacies across North America. We are passionate...

  • Retail Customer Service Cashier

    1 month ago

    Bridgeport, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434890 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    4 weeks ago

    Bridgeport, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434890 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! At Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    1 month ago

    Bridgeport, United States Love's Travel Stops & Country Stores Full time

    Req ID: 435040 Address: 2300 US HWY 380 Bridgeport, TX, 76426 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! A Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Retail Customer Service Cashier

    4 weeks ago

    Bridgeport, United States Love's Travel Stops & Country Stores Full time

    Req ID: 435040 Address: 2300 US HWY 380 Bridgeport, TX, 76426 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to Loves! A Customer Service, Cashier, Retail, Service, Commercial Driver, Customer

  • Associate Director

    5 days ago

    Bridgeport, United States West Virginia Employer Full time

    West Virginia Employer Associate Director - Customer Service Bridgeport , West Virginia Apply Now Job Summary: In this role, the candidate will manage a group of 15-20 professionals who are responsible for the engine after-sale maintenance, repair, and overhaul (MRO) events at the employer in Bridgeport, WV, and in the Regional Service Center Network. The...

  • Customer Service Technician

    4 weeks ago

    Bridgeport, United States NCW Libraries Full time

    The Role Do you get fired up about learning new skills? Are you a resourceful problem-solver and an engaging helper? NCW Libraries is looking for an enthusiastic part-time individual who is energized by providing excellent external and internal customer service. We have a positive team that is highly motivated and passionate about helping people. This...

  • Customer Service Technician

    1 month ago

    Bridgeport, United States NCW Libraries Full time

    The RoleDo you get fired up about learning new skills? Are you a resourceful problem-solver and an engaging helper? NCW Libraries is looking for an enthusiastic part-time individual who is energized by providing excellent external and internal customer service. We have a positive team that is highly motivated and passionate about helping people. This...