Hotel Front Office Manager
3 weeks ago
Join the award winning campus team at Hampton Inn & Suites, Home2 Suites and Tru by Hilton, where we are committed to delivering extraordinary experiences to our guests, all while upholding our company's unwavering pledge to excellence.
Now hiring a Hotel Front Office Manager
Recent Campus Achievements:
- 2024 AZ Central Top Workplace Award
- 2024 Top Workplace Culture Excellence Award
- 2023 Connie Award - Tru by Hilton Glendale/Westgate
- Conrad Achievement Award - Tru by Hilton Glendale/Westgate
Core Benefits:
- Paid Sick Time
- Paid time off and Personal Days
- Paid volunteer hoursEarn money for community service
- Flexible schedules
Team Member Travel Perks:
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Professional Development:
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay option
- Health Savings Account
How do I make an impact on my team?
Our friendly Hotel Front Office Manager is committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.
- Supervise a dedicated front desk team
- Assist in several accounting/financial functions as it relates from the front desk
- Work to ensure product and service scores are maintained
- Train in all areas of the property's operation
- Act as the Manager on Duty in the absence of the General Manager
- Ensure safety and security of the property, staff and guests
- Strong customer service skills to include problem-solving and complaint resolution
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team
NCG Hospitality is an Equal Opportunity Employer.
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