Technical Supporter

At Oracle Cloud Infrastructure (OCI), we are reimagining how enterprises build and operate through the power of Generative and Agentic AI. The Oracle Chat Experience is a cornerstone of this vision—an intelligent, multi-agent system that helps professionals across domains interact, reason, and co-create with AI.
As a Consulting Member of Technical Staff (IC5) , you will play a pivotal role in shaping the architecture, scalability, and reliability of enterprise AI applications like Oracle Chat. You will lead the definition of long-term technical direction, partnering with applied scientists, product managers, and engineering leaders across teams to build secure, high-performance systems that bring AI reasoning into real-world workflows.
You will design the foundation that allows multiple AI agents, retrieval systems, and orchestration layers to operate seamlessly at enterprise scale. Bachelor’s or Master’s degree in Computer Science or a related field.
~10+ years of professional software development experience, including ownership of large-scale distributed systems.
~ Strong expertise in Python, Java, or Go, and deep understanding of cloud-native, distributed, and event-driven architectures.
~ Experience with LLM-powered systems, multi-agent orchestration, or AI workflow frameworks.
Deep understanding of performance optimization, resilience engineering, and observability in production AI systems.
Lead the architecture and technical evolution of Oracle’s next-generation Agentic AI Applications.
Work at the intersection of AI, distributed systems, and large-scale distributed systems.
Collaborate with exceptional engineers and scientists building practical, reasoning-driven AI systems for global enterprises.
Shape the foundation for how businesses will work and innovate with AI in the years ahead.
Define the architecture and long-term technical direction for enterprise AI applications such as Oracle Chat.
Drive architectural reviews, technical design decisions, and cross-team alignment across backend, orchestration, and integration layers.
Mentor Principal and Senior Engineers, fostering a culture of technical depth, quality, and accountability.
Collaborate with product and research leaders to translate emerging AI capabilities into production-grade enterprise solutions.
Contribute to the evolution of best practices for performance, observability, and resilience in large-scale AI systems.
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
# Medical, dental, and vision insurance, including expert medical opinion
# Short term disability and long term disability
# Life insurance and AD&D
# Supplemental life insurance (Employee/Spouse/Child)
# Health care and dependent care Flexible Spending Accounts
# Pre-tax commuter and parking benefits
#Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. 11 paid holidays
# Employee Stock Purchase Plan
# Financial planning and group legal
# Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.