Bilingual Spanish Client Experience Associate
6 days ago
Bilingual Spanish Client Experience Associate At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Bilingual Spanish Client Experience Associate within PNC's retail branch organization, you will be based in Chicago, IL at the Roosevelt and Homan branch. Bilingual Spanish speaking is required. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty. Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically
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Chicago, United States PNC Full timeBilingual Spanish Client Experience AssociateAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity...
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Bilingual Spanish Client Experience Associate
11 hours ago
Chicago, United States Chicago Staffing Full timeBilingual Spanish Client Experience AssociateAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity...
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Chicago, United States PNC Financial Services Group Full timeJob Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to...
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Bilingual Client Relationship Banker
2 weeks ago
Chicago, IL, United States U.S. Bank Full timeA leading financial institution in Chicago is seeking a Client Relationship Consultant 2 (Banker) who is bilingual in Spanish and English. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. This role focuses on building client relationships through...
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Chicago, IL, United States Iconma Full timeBilingual Spanish/English-Loyalty Services Representative Our client, a property and casualty insurance company, is looking for a bilingual Spanish/English-Loyalty Services Representative for their Chicago, IL location. Responsibilities: Often the first point of contact for customers, the Loyalty Services Representative is responsible for addressing customer...
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Chicago, IL, United States Conexus Food Solutions Full timeWarehouse Lead For Midwest Conexus Food Solutions is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services...
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Chicago, IL, United States Vivia Full timeFull or Part-time Bilingual Mental Health Therapist; Bilingual (Spanish) Required Make a meaningful impact in mental health care. At Vivia Health, we’re on a mission to expand access to quality mental health services across Chicago’s underserved communities. Our approach is client-centered, trauma-informed, and deeply rooted in compassion, equity, and...
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Bilingual Client Relationship Banker
4 days ago
Chicago, United States U.S. Bank Full timeA leading financial institution in Chicago is seeking a Client Relationship Consultant 2 (Banker) who is bilingual in Spanish and English. This role focuses on building client relationships through proactive engagement via various channels while providing tailored banking solutions. The ideal candidate will possess a high school diploma and have at least...
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Bilingual Spanish Personal Banker
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Chicago, IL, United States Chicago Staffing Full timeBilingual Spanish Personal Banker At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to...
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Bilingual (Spanish) - Mental Health Therapist
3 weeks ago
Chicago, IL, United States Vivia Full timeFull or Part-time Bilingual Mental Health Therapist; Bilingual (Spanish) Required Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Make a meaningful impact in mental health care. At Vivia Health, we’re on a mission to expand access to quality mental health services across Chicago’s...
