Sr Business Manager, Concierge Economics

Sr Business Manager, Concierge Economics
This Senior Manager will serve as a critical leader on Concierge's Strategy & Analytics team, specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct areas, both the existing Velocity Black business and Capital One Concierge, to drive customer outcomes and business value in both domains. To be successful in this role, individuals will need robust financial analysis and scenario projection skills, and especially an ability to translate this analysis into compelling narratives for the senior-most leaders of the company. Projects in this role include margin analysis, scenario analysis, testing & monitoring impacts, and ultimately driving progress toward one of the most exciting new strategic projects at Capital One.
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior.
Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon.
Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.
Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.
Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently.
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
Clear results orientation: display an intense focus on achieving both short and long term goals. Previous consulting experience is a plus.
Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 2 years of experience in quantitative analysis
At least 2 years of experience in qualitative analysis
At least 1 year of experience in people management
At least 1 year of experience in project management
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
~5+ years of experience in quantitative analysis
~5+ years of experience in qualitative analysis
~2+ years of experience in people management
~2+ years of experience in product development
~2+ years of experience in financial modeling
~2+ years of experience in project management

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Business Manager
Remote (Regardless of Location): $175,500 - $200,300 for Sr. Business Manager
Business Manager
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.