Head of Operations Management

1 week ago

Fayetteville NC, United States Courier Express Full time

Courier Express Seeking Operations Manager position available
$55k-60k

Primary Job Duties:
Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day.
Manage and analyze labor cost of the facility to drive profits.
Hire and develop people through training and mentoring.
Establishes and maintains performance and productivity standards.
Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market.
Creates goals and action plans for each aspect of the sort including productivity reviews, hours management, attendance, and staffing.
Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the overnight operation by resolving any issues that arise in the workplace.
Provides daily feedback to management on the status of overall operations.

Benefits included:
401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.

Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.

Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.

Education/Experience Preferred but not required:
2+ years previous managerial experience in managing a Sort Operation preferred but not required.

Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail.

Computer Skills Preferred:
Microsoft Office
Typing efficiency

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