Head of Construction Management Operations

7 days ago


Charlotte NC, United States Keen Building Co. Full time

We’re Hiring at Keen Building Company Position: Director of Operations - Custom Residential Construction
Type: Full-time
At Keen Building Company, we don’t just build homes, we bring dreams to life. Our mission is simple: provide a common service in an uncommon way to create a one-of-a-kind experience with passion and precision.

As our Director of Operations - Custom Residential Construction , you’ll be at the heart of everything we do You’ll lead the construction operations that make dream homes a reality, guiding projects from concept through completion (on time, within budget, and at the highest level of standards), mentoring a team of skilled professionals, and ensuring every client’s experience with Keen is nothing short of exceptional.

This isn’t just about managing projects. It’s about shaping the future of Keen Building Company, driving operational excellence, and being a key player in our long-term growth.

Lead with Vision: Develop and execute strategic plans that align with Keen’s three-year construction operations plan, ensuring operational efficiency and excellence.
Own the Build: Oversee all aspects of construction operations, from planning and scheduling to budgeting and quality control.
Coordinate with project managers, subcontractors, and suppliers to ensure seamless execution.
Problem-Solve on the Fly: Monitor progress, anticipate/identify challenges, and implement solutions to keep projects on track.
Conflict Resolution : Quickly and effectively address conflicts that may arise during the project.
Provide consistent updates to senior leadership through reports like IOR (Indicated Output Report), Quality Control, and Job Site Inspection Reports.
Strengthen Partnerships: Collaborate with, and foster a team environment between, Sales and Accounting to ensure smooth contract execution, forecasting, and billing.

Experience that Counts: 15+ years in the construction industry, with at least 5 years in a leadership role overseeing custom home building operations.
Bachelor’s degree in Construction Management, Engineering, Business Management, or related field (preferred).
Leadership DNA: Proven ability to inspire, manage, and grow high-performing teams.
Project Wizard: Proven track record of successfully managing multiple custom home building projects and teams simultaneously.
Expertise in construction processes, building codes, and safety standards.
Business Savvy: Skilled in budgeting, forecasting, and using tools like BuilderTrend, PipeDrive, and construction accounting systems.
Valid driver’s license and willingness to travel to job sites as needed.

Delivering profitable projects that meet budget and exceed expectations.
Timely, accurate submission of reports, 3-year forecasts, billing, and job statuses to keep projects and the company on track.
Building a culture of excellence, accountability, and growth within the operations team.

Why Join Keen Building Company?
you’re stepping into a leadership role that influences every corner of our business. You’ll work with a team that values craftsmanship relationships, and community. Most importantly, you’ll be building more than houses, you’ll be building futures, memories, and experiences for families across the Carolinas.



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