Deputy General Manager

Deputy General Manager
The Al Hirschfeld Theatre, NYC
HOURS: FT, some evenings, weekends and holidays


ATG Entertainment is seeking a Deputy General Manager. Reporting to the General Manager, the Deputy General Manager assists with overall venue operations including payroll, settlement preparation, risk and safety management, show coverage, executing building improvement projects, and managing staff.
The Deputy General Manager works collaboratively with all departments within the theatre and across ATG Entertainment, including general managers, company managers, finance, ticketing, building maintenance, and theatre staff.
Success in the role requires the ability to respond to demands from various people and projects creatively and confidently while helping maintain a positive, safe, and successful workplace.

The Al Hirschfeld Theatre has hosted some of the most celebrated Broadway productions in history, including The Diary of Anne Frank (1955), starring Susan Strasberg and Joseph Schildkraut, Kismet (1953), and the premiere of Man of La Mancha (1965). The Deputy General Manager serves the primary function of supporting the General Manager in the daily operations of the venue and providing senior level oversight of the venue in the absence of the General Manager.
The Deputy General Manager supports all venue staff in their efforts to excel in their own roles and achieve professional goals in consultation with the General Manager.


Understanding of the work of various departments within such a venue including Facilities, Finance, Operations, Payroll, Food & Beverage, General Management, and Ticketing.
An ideal applicant will have experience leading and motivating a diverse workforce and line managing multiple departments.
As a public-facing representative of the venue, strong interpersonal skills, the ability to empathize and establish trust quickly, and a dedication to providing first-class customer service are welcome in an applicant.
Microsoft Suite, particularly Excel, Word, and Outlook
Experience with HRIS systems, bonus points for UKG experience
Strong Communication Skills, Planning and Organization, Adaptability, Leadership, Problem-Solving, Accountability, Collaboration, Stress Management

ATPAM benefits: paid holidays, vacation, welfare, pension
The above statements are intended to describe the general nature of work performed by the Deputy General Manager. ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.
Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club , Stranger Things: The First Shadow , Moulin Rouge , The Lion King , Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. Headquartered in London and Woking, the company also has offices in New York and Cologne.


ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. At ATG Entertainment, we provide a stage for everyone.