Head of Food

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
The Food and Beverage Manager provides direct and general supervision to restaurant staff in order to ensure effective and efficient operation of assigned restaurant operations.
The Food And Beverage Manager
Ensures compliance with health department regulations while supporting Belterra’s vision, mission and values.
Operates and maintains an efficient and profitable (front-of-the-house) operation in all food and beverage outlets, as well as for participating in the planning and direction of all F&B departments.
Manages the activities and functions of an assigned food outlet(s), including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Belterra Casino Resort objectives.
Delivers internal and external guest service with Boyd Style while always exhibiting a friendly and approachable demeanor.
Is responsible for staff morale through quality supervision and training.
Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; Establishes and maintains training and development procedures to ensure superior guest service standards are met.
Opens and closes work area at scheduled times, ensuring full preparation for operation/function; ensure cleanliness and security of company assets.
Works with Chef and kitchen staff to ensure proper food preparation and timing.
Monitors staff, directing necessary action to ensure the proper setup, schedule and delivery of service.
Is responsible for ordering and maintaining inventory levels of all needed supplies.
Ensures effective beverage operations.
Resolves guest concerns or complaints in a timely and friendly manner.
Conducts inspections to ensure a safe work environment: ensuring that equipment is operating properly, and sufficient supplies are on hand in order to accomplish smooth operation of the department.
Implements and monitors department budget and other administrative processes.
Increases department revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste.
Develops and implements department management plans including budgets, labor schedules and systems of accountability.
Organizes restaurant operations for effective and efficient service as well as overall coordination and control.
Ensures food servers, bus persons, and other restaurant personnel are meeting or exceeding service standards.
Maintains control of the restaurant to ensure staffing levels are appropriate based on business volumes.
Develops and implements policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.
Ensures proper communication between front of house and back of house operations while taking ownership of all responsible areas.
Meets daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons.
Ensures periodic quality checks for all products and service, i.e., Maintains the viability and integrity of all restaurant operations.
Works with the F&B Multi-Outlet Manager and Director of Food & Beverage to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs.
Performs other duties as assigned by management.
Experience in the management of catering and banquet operations.
Knowledge of wines and alcoholic beverages.
Demonstrated knowledge of table-side service.
Ability to maintain bar operations.
Working knowledge of all types of banquet room setups.
This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
Ability to effectively and efficiently move around banquet and meeting rooms.
Ability to lift and move, with or without assistance, large banquet tables, other necessary items, and/or equipment.
Demonstrated management experience in a high-volume restaurant.
These skills and abilities are typically acquired through the completion of a Bachelor’s Degree in Business Management or related field and five years experience directly related to food and beverage or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.