Account Director

3 weeks ago


San Francisco CA, United States DigitalOcean Full time

Join to apply for the Account Director - AI role at DigitalOcean Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast‑paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for an Account Director who is passionate about startups fueling the next wave of AI innovation. As an Account Director at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. You’ll embed yourself in the Bay Area AI ecosystem, partnering with promising AI startups, forging relationships, and driving growth. What You’ll Do Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising startups. Own the relationship with high‑potential AI accounts, acting as the primary point of contact for their business and technical needs. Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success. Drive account growth by maintaining meaningful contact and identifying new opportunities. Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities. Partner with marketing, product, and customer success teams to deliver a best‑in‑class customer experience. Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams to shape the roadmap. What You’ll Add To DigitalOcean 10+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer. Cloud Infrastructure and AI experience required. Self‑starter, timely, and knowledgeable about prioritizing tasks efficiently. Proven experience contributing to onboarding and customer success pipelines, and ability to speak knowledgeably on implementation. Friendly and professional, with excellent written and phone communication skills; proactive account management. Relationship‑management experience and ability to collect and communicate constructive feedback from customers. Network of AI startups, founders, and accelerators, or the ability to develop one. Compensation Range $166,400 – $208,000 base / OTE target: $275,000 – $350,000 Remote role Why You’ll Like Working for DigitalOcean We innovate with purpose and simplify cloud and AI to help builders create world‑changing software. We prioritize career development and offer resources like LinkedIn Learning courses and conference reimbursements. We care about your well‑being with benefits such as Employee Assistance Program, flexible time off, and local meetups. We reward employees with competitive salary, bonus opportunities, equity grants, and an Employee Stock Purchase Program. DigitalOcean is an equal‑opportunity employer. xrczosw We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.


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