RN, Director of Critical Care Transitions

The Director of Critical Care Transitions & Education (CCLE) is a dual-impact leader who serves as both a hospital-facing clinical liaison and an internal educator focused on Critical Care Transitions (CCT). This role ensures every referral-to-admission process meets the highest safety and quality standards, while equipping nurses across the organization with the skills and confidence to deliver exceptional care at home
This RN leader is the respected pediatric critical care expert within hospital systems—guiding families and medical teams through safe discharges and continuity of care. Internally, the Director oversees all CCT training, equipment education, and clinical readiness, coaching clinical leaders and field nurses to excel in critical care delivery.

With equal parts empathy and resolve, this leader protects patients, families, and the Family First brand by ensuring transitions occur only when safe and appropriate—even when that means saying no.

Hospital Liaison & Critical Care Transitions (~50%)
Serve as the primary clinical contact for NICU/PICU teams, case managers, and discharge planners.
Build and maintain strong hospital relationships through expertise, reliability, and professionalism.
Act as the escalation point for transitions at risk, resolving issues and preventing breakdowns.
Represent Family First at hospital meetings, caregiver presentations, and community events.
Clinical Education, Training & Quality (~50%)
Partner with VPCs to design, deliver, and oversee all CCT education, including equipment, devices, and competency assessments.
Coordinate CCT admissions from referral through start of care, ensuring alignment with clinical leadership and offices.
Track and analyze all CCT admissions to monitor performance and identify opportunities for improvement.
Mentor Directors of Nursing (DONs), Clinical Managers (CMs), and field staff to build confidence and skill in critical care.
Support broader education initiatives such as preceptor programs, accreditation preparation, and new market readiness.
Evaluate training effectiveness through measurable outcomes in quality, safety, and patient satisfaction.
Lead or support onboarding and continuing education for new offices, acquisitions, and growth initiatives.
Provide insights to the CNO and CDO from hospital relationships, referral patterns, and field education.
~ Clinical Authority: Deep pediatric critical care knowledge that earns trust from hospital teams.
Adult Learning Mindset: Skill in teaching, mentoring, and inspiring nurses from diverse backgrounds.
Precision in managing multiple priorities, referrals, and trainings simultaneously.
Bridge Building: Ability to navigate between clinical, business, and operational priorities with respect and alignment.

EDUCATION & EXPERIENCE
Active FL RN license (multi-state compact or eligibility)
Significant pediatric critical care experience (NICU, PICU, or complex pediatric conditions)
Proven leadership and clinical education experience
Strong relationship-building and communication skills with hospital and healthcare stakeholders
Willingness to travel frequently across Florida and Texas

Pediatric homecare or home health experience
Experience in quality improvement, accreditation, or new market launches
advanced certifications in pediatrics, education, or critical care
WORKING CONDITIONS/EQUIPMENT USE

Travel Approximately 75% of travel is required . travel Tuesday–Friday for field, hospital, or training activities.
Frequent use of office machines to include telephone, computer, and printer