Head of Technical Services

3 weeks ago


Boston MA, United States Boston University Libraries Full time

The Boston University Libraries seek an experienced, forward-thinking, and creative professional to lead the librarians and paraprofessional staff in its Technical Services unit. Technical Services encompasses acquisitions, receiving, cataloging, e-resource management, and metadata creation. This position is critical to the effective operation of the Boston University Libraries and represents an opportunity to rethink and realign workflows and department operations. Reporting to the Associate University Librarian for Planning & Operations, the Head of Technical Services will oversee the operational management of staff engaged in technical services activities and will provide strategic direction to the unit. This position is responsible for the overall administration and coordination of work and for establishing and implementing technical services policies, standards, and procedures. The Head of Technical Services will: Provide vision and strategic direction for technical services operations across the Boston University Libraries. Align operations and workflows with strategic priorities. Supervise the Technical Services Manager, the Cataloging and Metadata Librarian, the Resource Management Librarian, and the Electronic Resources Librarian. With this team, provide oversight of all staff and activities relating to receiving, processing, description, and management of library resources. Lead the Technical Services operations and coordinate the workflows between Technical Services areas as well as between Technical Services and other library departments. Oversee the process of evaluating and improving workflow efficiency. Act as the chief technical resource for the catalog/bibliographic database; coordinate bibliographic practice among units/departments within the Library, and for other main campus libraries. Coordinate the application of descriptive metadata schemas for digitized and born-digital content and develop strategies for metadata interoperability. Formulate policies for the administration of technical services activities. Ensure high quality, productivity, and adherence to standards for acquisitions, resource management, and descriptive frameworks for all formats. Coordinate the on-going identification and implementation of opportunities to improve service to stakeholder groups and increase efficiency within all Technical Services areas. Serve as a member of the librarys leadership group, sharing in management responsibility for the Boston University Libraries as a whole. Required Skills Masters degree in library and information science from an ALA-accredited program. Minimum of 5 years of progressive experience in cataloging, resource management, or a related field in an academic library setting. Strong knowledge of cataloging and metadata standards (e.g., MARC21, RDA) and experience with integrated library systems (ILS). Minimum of 3 years of supervisory experience. Excellent analytical, problem solving, and organizational skills. Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders. #J-18808-Ljbffr



  • Boston, United States Boston University Libraries Full time

    The Boston University Libraries seek an experienced, forward-thinking, and creative professional to lead the librarians and paraprofessional staff in its Technical Services unit. Technical Services encompasses acquisitions, receiving, cataloging, e-resource management, and metadata creation. This position is critical to the effective operation of the Boston...


  • Boston, MA, United States OVERJET Full time

    A leading dental AI company is seeking a Head of Technical Customer Support to lead its global support organization. This role involves managing a team of engineers to enhance customer satisfaction and product excellence. You will be responsible for end-to-end support, from troubleshooting to proactive solutions, while collaborating with various teams....


  • Boston, MA, United States OVERJET Full time

    Get AI-powered advice on this job and more exclusive features. Overjet is the world-leader in dental AI. Thousands of dental providers and insurers rely on our platform to deliver the best possible care. Were seeking talented people to help improve oral health for all. We are seeking an outstanding Head of Technical Customer Support to lead and scale our...


  • Boston, MA, United States OVERJET Full time

    Get AI-powered advice on this job and more exclusive features. Overview Overjet is the world-leader in dental AI. Thousands of dental providers and insurers rely on our platform to deliver the best possible care. Were seeking talented people to help improve oral health for all. The Role We are seeking an outstanding Head of Technical Customer Support to lead...

  • Head of Engineering

    4 days ago


    Boston, MA, United States {devlogic} Full time

    This role is a GenAI startup building software for B2B sales workflows. The company has raised pre-seed funding and is looking for a Head of Engineering to lead the build of its core platform. Overview Head of Engineering (GenAI / Sales Tech) Boston, Massachusetts (Hybrid / Remote). Base pay: $180k + Equity. The Head of Engineering will own architecture,...


  • Boston, MA, United States Aegistech Full time

    The Technical Product Manager, Functional AI, will lead the definition and delivery of AI solutions that transform our core business functions, including Finance, HR, Legal, Marketing, and others. This role bridges functional expertise and technical execution—partnering with business leaders to identify opportunities, shaping requirements into scalable AI...

  • Head of Engineering

    3 weeks ago


    Boston, MA, United States Ai Lean Full time

    Ai Lean is a fully automated collections and compliance SaaS solution tailored for self-storage operators, aimed at reducing debt, improving cash flow, and boosting operational efficiency. The platform streamlines the process from early collections to auction completion, equipping operators with the tools to make informed decisions and maximize...


  • Boston, United States MENTOR Technical Group Corporation Full time

    Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...


  • Boston, MA, United States Galaxy i technologies Inc Full time

    W2 CONTRACT ONLY***W2 CONTRACT ONLY***W2 CONTRACT ONLY****** 100% Closure & Long-term project, Immediate Interview Surely Technical Program Manager Location : Boston, MA (100% On-site) Contract : w2 Contract JD: Digital : Zscaler Cloud Security Services Identity and Access Management Implementation, Design & Architecture We are seeking a...

  • Head of Engineering

    2 weeks ago


    Boston, MA, United States Ai Lean Full time

    Company Description Ai Lean is a fully automated collections and compliance SaaS solution tailored for self-storage operators, aimed at reducing debt, improving cash flow, and boosting operational efficiency. The platform streamlines the process from early collections to auction completion, equipping operators with the tools to make informed decisions and...