Head of Technical Services
3 weeks ago
The Boston University Libraries seek an experienced, forward-thinking, and creative professional to lead the librarians and paraprofessional staff in its Technical Services unit. Technical Services encompasses acquisitions, receiving, cataloging, e-resource management, and metadata creation. This position is critical to the effective operation of the Boston University Libraries and represents an opportunity to rethink and realign workflows and department operations. Reporting to the Associate University Librarian for Planning & Operations, the Head of Technical Services will oversee the operational management of staff engaged in technical services activities and will provide strategic direction to the unit. This position is responsible for the overall administration and coordination of work and for establishing and implementing technical services policies, standards, and procedures. The Head of Technical Services will: Provide vision and strategic direction for technical services operations across the Boston University Libraries. Align operations and workflows with strategic priorities. Supervise the Technical Services Manager, the Cataloging and Metadata Librarian, the Resource Management Librarian, and the Electronic Resources Librarian. With this team, provide oversight of all staff and activities relating to receiving, processing, description, and management of library resources. Lead the Technical Services operations and coordinate the workflows between Technical Services areas as well as between Technical Services and other library departments. Oversee the process of evaluating and improving workflow efficiency. Act as the chief technical resource for the catalog/bibliographic database; coordinate bibliographic practice among units/departments within the Library, and for other main campus libraries. Coordinate the application of descriptive metadata schemas for digitized and born-digital content and develop strategies for metadata interoperability. Formulate policies for the administration of technical services activities. Ensure high quality, productivity, and adherence to standards for acquisitions, resource management, and descriptive frameworks for all formats. Coordinate the on-going identification and implementation of opportunities to improve service to stakeholder groups and increase efficiency within all Technical Services areas. Serve as a member of the librarys leadership group, sharing in management responsibility for the Boston University Libraries as a whole. Required Skills Masters degree in library and information science from an ALA-accredited program. Minimum of 5 years of progressive experience in cataloging, resource management, or a related field in an academic library setting. Strong knowledge of cataloging and metadata standards (e.g., MARC21, RDA) and experience with integrated library systems (ILS). Minimum of 3 years of supervisory experience. Excellent analytical, problem solving, and organizational skills. Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders. #J-18808-Ljbffr
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Head of Technical Services
3 weeks ago
Boston, United States Boston University Libraries Full timeThe Boston University Libraries seek an experienced, forward-thinking, and creative professional to lead the librarians and paraprofessional staff in its Technical Services unit. Technical Services encompasses acquisitions, receiving, cataloging, e-resource management, and metadata creation. This position is critical to the effective operation of the Boston...
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Head of Global Technical Support
4 days ago
Boston, MA, United States OVERJET Full timeA leading dental AI company is seeking a Head of Technical Customer Support to lead its global support organization. This role involves managing a team of engineers to enhance customer satisfaction and product excellence. You will be responsible for end-to-end support, from troubleshooting to proactive solutions, while collaborating with various teams....
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Head of Technical Customer Support
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Boston, MA, United States OVERJET Full timeGet AI-powered advice on this job and more exclusive features. Overjet is the world-leader in dental AI. Thousands of dental providers and insurers rely on our platform to deliver the best possible care. Were seeking talented people to help improve oral health for all. We are seeking an outstanding Head of Technical Customer Support to lead and scale our...
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Head of Technical Customer Support
4 days ago
Boston, MA, United States OVERJET Full timeGet AI-powered advice on this job and more exclusive features. Overview Overjet is the world-leader in dental AI. Thousands of dental providers and insurers rely on our platform to deliver the best possible care. Were seeking talented people to help improve oral health for all. The Role We are seeking an outstanding Head of Technical Customer Support to lead...
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Head of Engineering
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Boston, MA, United States {devlogic} Full timeThis role is a GenAI startup building software for B2B sales workflows. The company has raised pre-seed funding and is looking for a Head of Engineering to lead the build of its core platform. Overview Head of Engineering (GenAI / Sales Tech) Boston, Massachusetts (Hybrid / Remote). Base pay: $180k + Equity. The Head of Engineering will own architecture,...
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Head of Engineering
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Boston, MA, United States Ai Lean Full timeCompany Description Ai Lean is a fully automated collections and compliance SaaS solution tailored for self-storage operators, aimed at reducing debt, improving cash flow, and boosting operational efficiency. The platform streamlines the process from early collections to auction completion, equipping operators with the tools to make informed decisions and...