Senior Marketing SDR Technology

Senior Marketing SDR Technology & Operations Manager (Hybrid, SF/NYC)
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even thirdparty apps like Slack and Microsoft 365all within 90 seconds.
Were looking for a systemsminded, AIcurious Senior Marketing SDR Technology & Operations Manager to join our growing Growth Operations team. In this role, youll help scale and optimize the technology foundation that powers Ripplings global Sales Development organization.
This is a senior individual contributor position for someone who thrives at the intersection of marketing, sales, and operations, translating business needs into scalable, automated workflows that drive SDR efficiency and pipeline growth.
Youll partner closely with sales leadership, growth engineering, RevOps, and other members of marketing operations to enhance and evolve Ripplings homegrown platforms (DemoTime and Playbook), as well as manage and optimize our broader SDR tech stack, including Salesforce, LeanData, Outreach, Nooks, and enrichment tools.
What sets this role apart is the opportunity to work on the cutting edge of GTM technology and AI enablement. Youll help shape how Ripplings SDR systems are built, from designing intelligent automations to collaborating with internal teams to create proprietary, AIpowered tools that dont exist anywhere else in the market.
Partner with RevOps, engineering, and business systems teams to design, implement, and optimize homegrown technologies and automations (DemoTime, Playbook) that power SDR workflows and inbound processes.
Serve as the operational owner for Outreach, LeanData, Nooks, and SDR workflows within Salesforce, including building flows and maintaining key SDR system integrations.
Drive Ripplings AI innovation agenda within the SDR org by identifying opportunities to embed intelligence across workflows, whether by implementing bestinclass AI solutions or partnering internally to build proprietary AI systems that enhance automation, personalization, and conversion.
Design and operationalize SDR execution frameworks within Ripplings internal systems to ensure every marketingtoSDR handoff is consistent, actionable, and measurable so reps know exactly how to engage, what to say, and the intended outcome of each lead or program.
Build and maintain dashboards and reports tracking SDR activity, SLAs, inbound performance, and conversion metrics.
Collaborate with data, marketing, and RevOps teams to ensure clean, accurate data and seamless integration across platforms.
Field, triage, and prioritize incoming requests from sales and SDR leadership, translating them into technical or operational solutions with clear business impact.
Create technical and businessfacing documentation to ensure alignment and enablement across the SDR organization.
5+ years of experience in Revenue Operations, Marketing Operations, or GTM Systems roles.
~ Deep, handson experience with Salesforce (flows, automations, reporting) and Outreach.
~ Experience managing LeanData and Nooks or similar productivity platforms.
~ Familiarity with enrichment technologies (ZoomInfo, Clearbit) and data best practices.
~ Strong SQL and data analysis skills; comfort working with BI tools and large datasets.
~ Deep curiosity and handson interest in AI, automation, and inhouse technology development.
~ Excellent prioritization, communication, and project management skills.
~ We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. For officebased employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity.