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Facility Maintenance Manager
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GENERAL DESCRIPTION: Are you the right candidate for this opportunity Make sure to read the full description below. The Facility Maintenance Manager at Tire Discounters is responsible for overseeing the efficiency, performance, and quality of all facility maintenance activities across multiple store locations and geographic markets. This includes managing day-to-day repairs, capital improvement projects, and preventative maintenance programs to ensure seamless operations, minimize disruptions, and uphold consistent service standards company-wide. This role collaborates closely with cross-functional teams, including Operations, Marketing, and IT, to uphold operational excellence. A key responsibility is conducting quality assurance on all maintenance activities to ensure repairs and replacements meet company standards and performance expectations. In addition to maintenance oversight, this role leads the planning, management, and execution of capital expenditure (CapEx) initiatives. This includes budget development, ongoing tracking using tools such as Microsoft BI and Excel, and providing recommendations based on performance data. The Facility Maintenance Manager also plays a critical role in identifying and resolving facility challenges by analyzing root causes and collaborating on effective solutions. This role supports store readiness by ensuring store teams are well-informed and prepared for upcoming repairs or upgrades. Through regular inspections, documentation, and follow-up, this role ensures facilities are optimized, compliant, and aligned with the company's strategic goals. ESSENTIAL FUNCTIONS Evaluate and optimize maintenance programs to ensure alignment with company priorities and timely execution. Track and manage repair work orders submitted by stores or identified during preventative maintenance visits. Ensure all store facilities are operationally ready; promptly communicate any "store down" situations or disruptions due to equipment issues to Operations. Assess facility asset needs, recommend new purchases, and prepare capital expenditure (CapEx) requests for asset replacements. Monitor and manage capital expenditures within the approved facility CapEx budget. Maintain an up-to-date asset database, including details such as type, manufacturer, model, and serial number. Collaborate with internal departments (e.g., Operations, Marketing, IT) to support facility-related projects and initiatives. Review and audit facility service provider invoices to ensure accuracy and cost control; maintain documentation related to warranties, service agreements, contracts, and inspections. Partner with regional and zone operations managers to ensure all facilities are maintained to company standards. Analyze maintenance and repair trends to identify recurring issues and recommend long-term solutions or process improvements. Contribute to vendor selection and contract negotiations by providing input on service quality, response times, and cost-effectiveness. Develop and maintain facility SOPs (Standard Operating Procedures) to ensure consistency across markets and locations. Coordinate with Safety & Risk teams to ensure that facility conditions meet OSHA and other regulatory standards. Conduct regular field and store inspections to identify issues and ensure deployment standards are met. Perform other duties assigned to support operational and organizational goals. KNOWLEDGE, SKILLS, AND ABILITIES: Solid understanding of facility maintenance practices and asset management programs. Exceptional attention to detail, organization, and record-keeping skills. Strong interpersonal and customer service skills, with the ability to communicate effectively across all levels of the organization. Familiarity with retail operations to ensure facility initiatives align with store needs and communications. Proven ability to manage projects from initiation through completion, while continuously identifying and implementing process improvements. Effective collaborator with the ability to work cross-functionally in a team-oriented environment. Strong verbal communication, presentation, and public speaking skills. Ability to prioritize, multitask, and respond with urgency to minimize operational disruptions. Working knowledge of safety regulations and compliance standards applicable to facility operations. Comfort with technical concepts related to facility equipment, repairs, and preventative maintenance. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and PowerApps, with the ability to quickly learn internal systems used in both corporate and retail environments. Willingness and ability to travel as needed. EDUCATION AND WORK EXPERIENCE: Bachelor's degree in Business Administration, Operations Management, Construction Management, Facilities Management, Communications, or a related field preferred. An equivalent combination of education, technical certifications, and relevant experience may be considered in lieu of a degree. Minimum of 2-4 years of progressive experience in facility management, store operations, maintenance coordination, data analysis, or as a repair technician. Familiarity with budgeting processes, capital expenditure planning, or asset lifecycle management preferred. Prior experience in a retail, multi-site, or field-based environment is strongly preferred. PHYSICAL DEMANDS: This role regularly involves the use of standard office equipment, including computers, phones, photocopiers, and filing systems. While performing the duties of this job, the employee is frequently required to communicate effectively, both verbally and in writing. The position requires the ability to stand, walk, use hands and fingers to handle or feel objects, and reach with hands and arms. Must be able to lift and carry up to 25 pounds as needed. xrczosw This position involves regular travel to company store and field locations; therefore, a valid driver's license and ability to drive are required.
