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Senior Business Process Analyst
4 hours ago
Senior Business Analyst / Operations Specialist 2 Days a week onsite: Naperville, IL or Toronto, CA 12 Month Contract Overview Provides operations expertise in the design, development, management, and implementation of projects from business‑case creation through execution. Acts as a trusted advisor to business leaders and project stakeholders, ensuring alignment with organizational goals. Key Responsibilities Influences and negotiates with stakeholders to achieve business objectives. Identifies emerging issues and trends to support strategic decision‑making. Assists in developing and executing strategic plans. Builds and leads change‑management plans , including readiness assessments, stakeholder engagement, communication planning, and execution. Develops targeted communication strategies and messaging to drive adoption and behavioral change. Acts as a relationship manager across assigned initiatives, ensuring alignment with enterprise priorities. Provides recommendations and solutions based on business strategy and stakeholder needs. Participates in program and project design, offering subject‑matter expertise to drive outcomes. Conducts analysis to inform strategic recommendations and assess enterprise‑level impact. Collaborates with internal and external partners to design and implement programs and solutions. Breaks down strategic problems, analyzes data, and delivers meaningful insights. Monitors performance metrics and addresses project risks or issues. Drives cross‑functional coordination and provides logistical support for change initiatives. Supports execution of strategic and operational initiatives involving multiple stakeholders. Identifies key enablers, risks, and issues during implementation and facilitates resolutions. Provides specialized consulting, analytical, and technical support . Operates independently and handles non‑routine situations requiring judgment and problem‑solving. Qualifications 5–7 years of relevant experience with a post‑secondary degree in a related field (or equivalent experience). Deep subject‑matter expertise in the relevant business domain. Strong verbal and written communication skills. Advanced collaboration, stakeholder‑management, and influence skills. Strong analytical and problem‑solving capabilities. Highly proficient in data‑driven decision‑making. Preferred - Six Sigma Green Belt Skills Analytical Thinking Business Case Development Strategic Planning Change Management Stakeholder Management Initiative‑Taking User Acceptance Testing (UAT) Waterfall / Traditional Project Methodologies
