Principal Solutions Architect, Real-time systems

3 weeks ago

San Francisco CA, United States PubNub Full time

Overview Principal Solutions Architect, Real-time systems – PubNub PubNub powers the world’s most engaging real-time experiences—chat, live updates, and interactive applications—for over 2,000 companies. We’re looking for a Principal Solutions Architect to join our team. In this cross-functional role, you’ll act as a trusted advisor to enterprise customers, helping them design and deliver innovative real-time applications using PubNub SDKs, APIs, and platform features such as Illuminate and BizOps Workspace. You’ll combine technical leadership, AI expertise, and customer engagement to ensure our customers achieve long-term success and business value with PubNub.

Partner with Sales, Product, and Engineering to align solution architecture with customer outcomes
Guide customers through the design and implementation of scalable, real-time applications
Provide hands-on expertise with PubNub SDKs, APIs, and platform components
Champion responsible AI-driven design, including personalization, prediction, and real-time insights
5+ years in solutions architecture, technical pre-sales, or developer tooling, with direct SDK/API implementation experience
~ Expertise in distributed systems (Kubernetes, service mesh, secure APIs) and familiarity with CI/CD, testing, and modern developer environments
~ Track record designing AI-driven solutions (personalization, prediction, real-time insights) with knowledge of frameworks such as RAG, embeddings, streaming inference, and vector search

Experience with real-time or event-driven systems (pub/sub, messaging platforms)
Background in developer experience, technical writing, or developer community engagement
Knowledge of cloud infrastructure and networking (AWS, TCP/IP)
Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming
Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred)
Equity in a profitable, fast-growing infrastructure company
We celebrate diversity and are committed to creating an inclusive environment for all employees. Full-time

Technology, Information and Internet, Software Development, and Technology, Information and Media

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