Business Analyst-Technology

2 weeks ago


Philadelphia PA, United States SMX Services & Consulting, Inc. Full time

Business Analyst II
Employment Status & Hours (Base Year): Full-time (1.0 FTE), 2,080 hours
Rates (Base Year): · Pay rate: $39.00 $48.74/hour

Role Summary
Executes detailed process discovery and produces standardized documentation (SOPs, RACIs,
process maps, training aids) to operationalize the Funds & Grants Management framework.

Key Responsibilities
 Conduct interviews, shadowing, and document reviews to capture current-state processes.
 Produce to-be process maps, procedures, and checklists using approved templates.
 Maintain controlled document repository, version history, and configuration management.
 Support peer reviews/UAT of procedures; log issues and track dispositions to closure.
 Develop training materials and quick-reference guides; support workshops.

Minimum Requirements
 3–5.9 years as BA/process analyst/technical writer.
 Proven procedure writing and process modeling (Visio/Lucidchart).
 Strong attention to detail, formatting standards, and knowledge management.

Preferred Qualifications
 Exposure to grants, funds, finance, procurement, or internal controls.
 Familiarity with audit documentation practices and 2 CFR 200 terminology.

Certifications (Preferred)
IIBA ECBA/CCBA; Lean Six Sigma Yellow/Green; technical writing certificate.

Education
Bachelor's in Business, Communications, Information Systems, or related.



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