Building Ambassador

2 weeks ago

Overland Park KS, United States Robert Half Full time

We are looking for a Workplace Experience Ambassador to join our team in Overland Park, Kansas. In this role, you will ensure that building spaces are well-maintained and set up to create an exceptional experience for employees and visitors. This position requires a strong focus on customer service and collaboration across various teams. This is a contract-to-hire opportunity. 100% on-site. Requires you to be on your feet during the day and not just at a desk.
Ensure all your application information is up to date and in order before applying for this opportunity.
Responsibilities:
• Deliver exceptional customer service to both internal and external visitors, ensuring a welcoming and attentive environment.
• Manage front-of-house services, including directing inquiries to the appropriate departments.
• Organize and oversee the physical setup of meeting rooms and event spaces, including arranging furniture, signage, and equipment.
• Maintain accurate and updated records of room bookings and event calendars.
• Assist with other facilities-related tasks and services as needed to support the team.
• Collaborate with teams to ensure seamless communication and service delivery.
• Ensure all building spaces meet cleanliness and functionality standards.
• Respond promptly to requests and resolve issues to enhance the overall workplace experience.
• Excellent customer service skills with strong written and verbal communication abilities.
• Self-motivated and efficient, with a confident approach to handling daily tasks.
• Proven ability to work collaboratively within a team and represent the department professionally.
• Strong organizational skills and attention to detail.
• Proficiency in using PC platforms and managing daily activities digitally.
• High school diploma or equivalent required.
• 2-4 years of experience in reception, concierge, or a related field.
• Hospitality or catering experience is preferred.

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