Customer Experience Guide
3 weeks ago
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us
That's Nice, But What's the Job?
Pay: $52,500 / year + monthly bonus
Responsible for being fully involved in sales and customer experience activities in-store. Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments. Takes customers on test drives, demonstrating vehicle features.
- Is fully involved in all forms of communication and paperwork prior to a customer visit as well as in-person to provide solutions and complete the purchase.
- Partner with Managers and other Customer Experience Guides to delegate tasks and responsibilities, meeting customer and company needs.
- Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations.
- Understands and executes company directives, initiatives, and expectations.
- Making phone calls, scheduling appointments, answering questions and educating potential customers about their options.
- Collaborating with team members to reach sales targets.
- Opening/closing the dealership when needed.
- Professional and persuasive communication skills; must have the ability to ask for the sale and handle customer requests.
- Required; at times to work a flexible schedule including early mornings, evenings and Saturdays.
- Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information.
- Must execute the highest attention to detail when assisting with the sale processes.
- Must practice strict discretion when dealing with sensitive information and account information.
- Must be comfortable operating and parking vehicles on and off the lot.
- Must be able to work autonomously and take ownership on assigned tasks.
- Must assure the highest level of customer experience and satisfaction.
- High School Diploma or GED required; Associates or bachelors preferred.
- 3+ years of related work experience such as customer service, sales, or retail industry.
- Valid driver's license and acceptable driving record for the previous 3 years.
- Must be at least 18 years of age.
- Ability to pass a drug test and a background check.
- Medical, dental, and vision, oh my DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
- But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
- Growth Opportunities. You grow, I grow, we all grow But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
- Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
- Wellness Program. Health is wealth This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities
- Gratitude is Green. We offer competitive pay across the organization, because, well... money matters
- Consistent Work Schedule. We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends.
- Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done.
- World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.
- Paid Time Off & Paid Holidays. Not just lip service: we work hard, to play hard.
DriveTime Family of Brands is Great Place to Work Certified And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment
-
Customer Experience Guide
3 weeks ago
NE Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Experience Guide
4 weeks ago
NE Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Experience Guide
3 weeks ago
Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Experience Guide
3 weeks ago
700 Wyoming Blvd NE Albuquerque, United States DriveTime Full timeWhat's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Experience Guide
3 weeks ago
700 Wyoming Blvd NE Albuquerque, NM 87123, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Sales Guide
3 weeks ago
NE Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Sales Guide
4 weeks ago
Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Sales Guide
3 weeks ago
Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Sales Guide
6 months ago
Albuquerque, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Sales Guide
3 weeks ago
Albuquerque, United States DriveTime Full timeJob DescriptionWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle,...
-
Customer Experience Specialist
3 weeks ago
Albuquerque, New Mexico, United States DriveTime Full timeJob DescriptionDriveTime is seeking a highly skilled Customer Experience Guide to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless sales experience.ResponsibilitiesAssist customers with test drives, demonstrate vehicle features, and answer any questions they may...
-
Customer Sales Guide
3 weeks ago
Albuquerque, NM, United States DriveTime Full timeWhat's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...
-
Customer Experience Specialist
1 month ago
Albuquerque, United States Cottonwood Residential Full timeDo you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Pavilions...
-
Sales Associate
4 weeks ago
Albuquerque, New Mexico, United States Chico's Full timeAt Chico's, we're seeking a talented Sales Associate to join our team of fashion-obsessed professionals. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key Responsibilities:Drive sales growth by utilizing sales...
-
Upper Elementary Guide
6 months ago
Albuquerque, United States THE MONTESSORI POST Full timeEscuela del Sol Montessori, New Mexico’s oldest Montessori school, is seeking an Elementary Guide for our 9-12, Upper Elementary Community. The ideal candidate for this position must have a credential from a MACTE accredited training program, and classroom experience. We are looking for a person with a centered, healthy and positive attitude who...
-
Ghost Tour Guide
4 weeks ago
Albuquerque, New Mexico, United States US Ghost Adventures Full timeJob Title: Ghost Tour GuideAbout the Role:We are seeking a skilled Ghost Tour Guide to join our team at US Ghost Adventures. As a Ghost Tour Guide, you will be responsible for leading tours and sharing haunting stories with our guests.Responsibilities:Lead tours and share haunting stories with guestsDevelop and deliver engaging presentationsProvide...
-
Customer Experience Ambassador
3 weeks ago
Albuquerque, New Mexico, United States Walgreens Full timeCustomer Experience AmbassadorWelcome to a role that puts the customer at the forefront. At Walgreens, we're committed to delivering an exceptional experience for every customer, every time. As a Customer Experience Ambassador, you'll play a critical part in making this happen.Company OverviewWalgreens is a leader in the pharmacy industry, dedicated to...
-
Customer Experience Supervisor
1 month ago
Albuquerque, New Mexico, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience and driving sales growth.Key ResponsibilitiesLead by example, demonstrating outstanding customer service and promoting a...
-
Customer Experience Specialist
4 weeks ago
Albuquerque, New Mexico, United States JOANN Stores Full timeJob SummaryWe are seeking a skilled Customer Experience Specialist to join our team at JOANN Stores. As a Customer Experience Specialist, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place.Key ResponsibilitiesDrive sales through advanced product knowledge,...
-
Customer Experience Specialist
1 month ago
Albuquerque, New Mexico, United States Solar Works Energy Full timeJob Overview We are seeking a highly skilled Customer Experience Specialist to join our team at Solar Works Energy. As a key member of our sales and service team, you will play a critical role in delivering exceptional customer experiences and driving business growth. Responsibilities * Ensure service delivery meets Key Performance Indicators (KPIs) *...
