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Patient Care Coordinator

1 month ago

Lake Forest, United States Lake Forest Animal Clinic Full time
Lake Forest Animal Clinic is seeking a full-time or Part-time, experienced
Patient Care Coordinator to join our team *Saturdays and Sundays are required, and Sunday shifts include a pay differential. *

Location: 24301 Muirlands Blvd Ste p, Lake Forest, CA 92630
Clinic hours: Monday through Friday, 7 am-6 pm; Saturdays, 8 am-4:00 pm. *Urgent Care Hours coming soon* - Sundays 8 am - 4:00 pm

Compensation: starting at $19.00/hr.

Job Summary: The Patient Care Coordinator will help support doctors in rooms and with medical treatments. The candidate must communicate effectively with team members and clients, pay close attention to detail, and be organized.

Responsibilities
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Guide the support staff to ensure that the shift flows well.
* Mentor team members for career advancement and personal development towards goals.
* Provide patient care under the supervision and direction of a DVM.
* Maintain excellent client communication.
* Record all pertinent medical, client, and case-related information in the patient record accurately with appropriate grammar, terms, and accurate information.
* Review medical records estimates or discharge instructions with clients.
* Answer clients’ inquiries about primary animal care and routine procedures; handle clients’ medical questions confidently and direct them to veterinarians when appropriate.

Qualifications
* Must be proficient in various skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, patient handling, and nursing skills.
* Ability to demonstrate patience and composure in stressful situations and handle a fast-paced environment.
* Ability to stay calm and efficient during a medical crisis.
* Ability to give SQ injections.
* Knowledge of usage, dosage, and common side-effects for commonly used prescription drugs and the ability to readily explain them to the clients.
* Knowledge of standard anesthesia, the ability to proficiently monitor surgery patients during procedures and recovery, and the ability to alert veterinarians when symptoms change or when concerns arise with patients.
* Ability to properly extubate, monitor temperature, and recover a patient from anesthesia.
* To perform the duties proficiently, the employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language).
* The employee must be confident around pets.

Why Mission Veterinary Partners (MVP)?

Because we do things differently here, we’re a rapidly growing network of veterinary hospitals throughout the United States. And while it’s important to know who we are, it’s more important to understand what drives us - our mission to be the employer of choice in veterinary medicine. Our actions speak louder than those words. We put people before profits and invest in our talented teams. Our connection to our core values lasts longer than a glance through the employee handbook - we live them every day MVP is where careers thrive for those who believe the right team can achieve anything.

What’s in it for you?

We offer competitive compensation, pet health discounts, and a dollar-for-dollar match on 401K, not to mention a team of smart and friendly coworkers

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Professional development assistance
* Uniform allowance
* Vision insurance
Schedule:
* 10 hour shift
* 4x10
* 8 hour shift
* Day shift
* Every weekend

Experience:
* Veterinary experience: 1 year (Required)

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