Technical Writer II
1 week ago
The Technical Writer in Product Support creates, maintains and provides technical documentation, manages the storage of the documentation and distributes the documentation to the Field Service organization. This role interacts with internal teams to define end user needs, develop new content, maintain compliance with regulations, and maintain currency across the Bio-Rad portfolio of products.The Technical Writer will make the complex easy to understand for our global field service organization, enabling the field to provide a better customer experience when service repair is required.
How You'll Make An Impact:
- Service Manual development, refinement and distribution for commercial products.
- SharePoint site management, organization and currency control.
- Participate in New Product Development projects, developing service documentation for future products.
- Interact with internal stakeholders to ensure documentation meets end user needs and while meeting quality and regulatory requirements.
- Collaborates with department personnel and develop and revise service documentation development and revisions. Release service documentation on SAP.
What You Bring:
- Education: Bachelor's Degree in English or related field to industry.
- Work Experience: 3-5 years experience in a similar position in our industry. Experience with ISO guidelines and FDA regulations a must.
- Strong communication, collaboration and writing skills. Strong technical understanding.
- Ability to work independently. Results-driven to committed timelines and ability to multi-task across multiple projects.
- Project management skills, prioritization skills and good knowledge of desktop publishing and software for handling document creation, publishing and graphics design preferable with the Adobe software suite.
Location: Bio-Rad is pleased to offer the flexibility of Remote Work for this role anywhere in the U.S.
Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.
Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more
Compensation: The estimated annual salary for this position is $59,100 to $101,000 at the time of posting. This range is inclusive of all geographic locations within the United States*. Actual compensation will be provided in writing at the time of an offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance.
*Minimum reflects our lowest paying locations, and the top end reflects our highest paying locations. The range in your geographic location will vary but will be within the indicated ranges.
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.
Agency Non-Solicitation:Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it.
#LI-JS2
Legal Entity: (USA_1000)Bio-Rad Laboratories, Inc. RequiredPreferredJob Industries- Other
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