Technical Writer

1 day ago

Washington DC United States Pueo Business Solutions LLC Full time

Pueo is known for bringing the best talent and unique tools to every opportunity. Pueo's Parliament (aka workforce) is composed of professionals who are seeking the opportunity to work in a small business with a flat organization that thrives on career development and independence. In support of mission and professional growth, our Parliament has supported the development of multiple patents, proprietary tools, and applications as well as trademarked processes.

Our organization emphasizes career development across multiple career environments (at the members own pace) and ensures those who contribute broadly are properly rewarded. Pueo has four career environments where every member of the parliament can participate. Each environment has opportunities available for all levels. Opportunities are framed by an employee's desires and capabilities, and we ensure challenges, growth, and unique experiences are available for employees at all levels.

Our Career Environments (Program, Functional, Service, and Leadership) provide numerous opportunities for employees to invest in their personal growth and those things that offer fulfillment. We invest in helping our members create and execute their career development plans. Our Pods (small teams of 5 or less) are comprised of personnel with similar skillsets to ensure mentorship, understanding, and peer support.

Pueo is interested in bringing aboard a TS/SCI cleared Technical Writer to join our team in Washington, DC. The Technical Writer will create and revise RMF technical documents such as procedures, articles, and user and reference manuals. The RMF Technical Writer is responsible for taking information that is generally only understood by professionals in the RMF group and making it more understandable to the client. They facilitate communication between two or more parties by breaking down complex terminologies. Technical Writers create and distribute materials and guides that can be easily digested by the client without losing the correct meaning.

Responsibilities:

  • Expected to be familiar with best practices for material organization and layout, editorial standards, and publication methods.
  • Writes and edits RMF procedure documentation.
  • Writes and edits technical documents including reference manuals.
  • Writes and edits procedural documentation such as user guides and manuals.
  • Meets with engineers, programmers, and project managers to learn about specific products or processes.
  • Researches RMF practices to fully understand processes.
  • Assesses the audience needs for whom the technical and procedural documentation is intended.
  • Adjusts tone and technical terms used to meet those needs and to ensure understanding.
  • Plans writing processes and tasks and sets timelines and deadlines.
  • Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
  • Gathers feedback from customers and technical teams to improve technical documents.
  • Performs other related duties as assigned.

Requirements:

  • A Bachelor's Degree in English, journalism, or literature.
  • Five years of experience or the equivalent combination of education, professional training, or work experience in IT technical writing and editing.
  • Three years of related experience required.
  • Excellent verbal and written communication skills.
  • Excellent writing and grammatical skills.
  • Excellent organizational skills and attention to detail.
  • Ability to present complex data in clear, concise text.
  • Ability to meet deadlines and to work independently.
  • Ability to edit and proofread work of colleagues.
  • Proficient with Microsoft Office Suite or related software.

Pueo is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. Pueo takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

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