Open Enrollment

3 weeks ago

Baltimore MD United States Alera Group Full time

 

We are seeking an extremely detail-oriented, upbeat person to join SIG, an Alera Group Company's team, as an Employee Benefits Open Enrollment & Compliance Specialist. 

 

This position will provide support to our internal teams and clients. We take a highly personalized service approach to clients’ needs and create value through teamwork and a focus on excellence in all aspects of our business. 

 

Founded in 1984 and headquartered on the beautiful Quarry Lake in Baltimore, Maryland, SIG, an Alera Group Company is a leading benefits employee benefits consulting firm serving clients in the Mid-Atlantic region. SIG provides innovative benefit plan designs, employee education, plan analytics, risk management, and administration solutions for employer groups. Our mission is to transform the client experience by providing a greater depth and breadth of tools and resources, education, innovative thinking and constant collaboration.

 

We’re an award-winning culture for a reason – we care about our employees and their wellbeing. We offer highly competitive benefits, a flexible work environment, opportunities for advancement and training, a close-knit environment which often includes company outings and volunteering in the community. It’s truly as great as it sounds. Come see for yourself.

 

As a Specialist specializing in supporting both Fully-Insured and Self-Insured Groups, you will play a pivotal role in managing and delivering the information to be presented during Open Enrollment meetings in the Mid Atlantic area (primarily the Baltimore/Washington corridor). In addition, you will support compliance education and training within the Alera Baltimore office(s). Your primary responsibility will be to collaborate closely with clients and the team to understand their unique Open Enrollment communication needs and methods and stay abreast of regulatory and compliance changes within our industry that impact clients. Leveraging your communication skills and compliance expertise in employee benefits, insurance products, and overall industry knowledge.


  • Attend weekly team meetings
  • Working with our internal Client Communications to develop and deliver clear, concise communication materials, including benefit summaries, enrollment guides, and educational seminars, to help employees understand their benefit options and make informed decisions. This will include:
    • Scheduling Open Enrollment meeting (Zoom, MS Teams) invite as well as in-person meetings.
    • Creating Open Enrollment presentations
    • Confirming marketing materials: custom applications, payroll sheet, wellness forms
    • Coordinating printing materials
    • Recording ‘BrainShark’ or live presentation
  • Compliance:
    • Schedule annual compliance calls
    • Stay abreast of relevant federal and state regulations, including ACA, ERISA, HIPAA, and COBRA, and ensure the Account Management teams have a technical resource upon demand.
    • Creating and reviewing Wrap documents.
  • Maintaining necessary CE credit limit to ensure appropriate life & health license is kept active

Continuous Improvement: collaborate regionally as well as nationally to improve the overall effectiveness of Open Enrollment process and Compliance Education.


  • Great interpersonal communication and customer service skills
  • Excellent attention to detail combined with strong comprehension and self-motivated execution of detailed instructions
  • Outstanding organizational skills
  • Experience in an office/admin environment with previous work in the healthcare industry preferred. Experience in delivering presentations to clients / teams.
  • Solid understanding of insurance products and benefit plan designs.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and effectively convey technical information to non-technical audiences.
  • Proficient basic computer skills, including Microsoft Word, Outlook, Excel, PowerPoint, and Microsoft Teams
  • Experience providing high quality customer service including enrollment/termination issues, claims, benefits administration, and billing issues is highly preferred
  • Active learner and user of new software
  • Skilled at performing data entry
  • Experience: 2 or more years of comparable experience.

This role offers the opportunity to work with leading organizations and to grow within a rapidly growing firm – Alera Group. We invite you to apply for this exciting opportunity.


We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  

 

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

 

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PandoLogic. Category:Marketing & Biz Dev, Keywords:Regulatory Compliance Specialist, Location:BALTIMORE, MD-21201

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