Sales and Service Specialist

3 months ago

Lawrence MA United States Firestone Complete Auto Care Full time
Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Position Summary

The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Responsibilities

Hybrid Role

  • Customer service, sales, customer issue resolution- 75%
  • Basic vehicle service tasks, Oil, tires, fluids- 25%
  • Store operations, opening/closing, inventory, displays- as needed basis

Growth and career development role

  • May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
  • Will learn all aspects of store operations and flex between front/back shop tasks
  • High School Diploma or equivalent
  • Valid automobile driver's license
  • Customer service and career growth mindset
  • Ability to complete required store education courses and modules required for this position
  • Ability to learn and perform basic vehicle service tasks
  • Ability to learn and operate store systems
Preferred Qualifications
  • 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
  • Previous consumer retail sales experience
  • Previous automotive experience a plus
  • Previous management/supervisory experience a plus
Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Tuition reimbursement program
  • 401(k) match
  • Vision and Dental Coverage
  • On demand pay (daily pay) program available
Our Values Give Back To You
  • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
  • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

  • Social Media Sales Specialist

    4 weeks ago

    , TN, United States Sheds 365 Sales, LLC Full time

    Job Title: Social Media Sales SpecialistAt Sheds 365 Sales, LLC, we are seeking a highly motivated and experienced Social Media Sales Specialist to join our team. The ideal candidate will be responsible for developing and implementing social media strategies that will increase our company's online presence and drive sales.Key Responsibilities:Develop and...

  • Customer Service Specialist

    4 weeks ago

    Lawrence, MA, United States Staffing Now Full time

    Customer Service Specialist located in Lawrence. Duties: Provide effective customer service for internal and external customers and sales representatives. Answer phone calls promptly, respond to inquiries, process orders, reply to emails, provide order quotes, create export documentation and handle clearance issues with couriers. Create daily order reports...

  • Sales and Service Specialist

    3 months ago

    Lawrence, United States Firestone Complete Auto Care Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Sales Associate

    4 weeks ago

    , TN, United States Sheds 365 Sales, LLC Full time

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at Sheds 365 Sales, LLC. As a Shed Specialist, you will be responsible for providing exceptional customer service, achieving sales goals, and maintaining a positive and professional attitude.Key Responsibilities:Provide excellent customer service and support to...

  • Vice President of Sales

    1 week ago

    Denver, CO, United States Sales Geek Full time

    Are you an experienced sales leader, and located in the State of Colorado?Stuck at a career cross roads?Being a Geek might be the answer for youSales Geek is one of the UKs best, and fastest growing; Sales Training, Consultancy, and providers of Part-time/Fractional Sales Directors. We are now in the USA, with the South West run by Brian EwingThis role is to...

  • Vice President of Sales

    2 weeks ago

    Phoenix, AZ, United States Sales Geek Full time

    Are you an experienced sales leader, and located in the State of Arizona?Stuck at a career cross roads?Being a Geek might be the answer for youSales Geek is one of the UKs best, and fastest growing; Sales Training, Consultancy, and providers of Part-time/Fractional Sales Directors. We are now in the USA, with the South West run by Brian EwingThis role is to...

  • Service and Sales Technician

    2 weeks ago

    Lawrence, United States Firestone Complete Autocare Full time $18 - $22

    The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and...

  • Intake Sales Specialist

    4 months ago

    Lawrence Twp, United States Marquis Health Services Full time

    Intake Sales SpecialistAmazing opportunity! Competitive Salary! Lots of support!! Room to grow!! The Intake Specialist will serve as member of the Admissions and Marketing Team of the Lawrence Healthcare Campus. The Intake Specialist will represent the campus in outreach to individuals considering the campus services and care options, providing education,...

  • Customer Service Specialist

    4 weeks ago

    Lawrence, United States Staffing Now Full time

    Customer Service Specialist located in Lawrence. Duties: Provide effective customer service for internal and external customers and sales representatives. Answer phone calls promptly, respond to inquiries, process orders, reply to emails, provide order quotes, create export documentation and handle clearance issues with couriers. Create daily order reports...

  • Customer Service Specialist

    1 month ago

    Lawrence, United States Staffing Now Full time

    Customer Service Specialist located in Lawrence. Duties: Provide effective customer service for internal and external customers and sales representatives. Answer phone calls promptly, respond to inquiries, process orders, reply to emails, provide order quotes, create export documentation and handle clearance issues with couriers. Create daily order reports...

  • Customer Service Specialist

    4 weeks ago

    Lawrence, United States SNI Companies Full time

    Job Details Customer Service Specialist located in Lawrence Duties: Provide effective customer service for internal and external customers and sales representatives Answer phone calls promptly,respond to inquiries, process orders, reply to emails, provide order quotes, create export documentation and handle clearance issues with couriers Create daily order...

  • Water Treatment Sales Specialist

    4 weeks ago

    , MA, United States NCH Full time

    Unlock Your Career PotentialChemsearch FE is a leading provider of specialty maintenance solutions in urban facilities. We are seeking a highly motivated and results-driven individual to join our team as a Water Treatment Sales Specialist.The successful candidate will be responsible for identifying, developing, and servicing existing and new accounts in the...

  • Automotive Parts Sales Specialist

    4 weeks ago

    Lawrence, Kansas, United States Laird Noller Lawrence Hyundai Full time

    At Laird Noller Lawrence Hyundai, we're seeking a skilled Automotive Parts Sales Specialist to join our team. As a Parts Advisor, you'll play a vital role in assisting customers with their automotive parts needs and providing exceptional customer service.With over 60 years of excellence in the Northeast Kansas automotive community, we're committed to...

  • Furniture Sales and Design Expert

    4 weeks ago

    , TN, United States Sheds 365 Sales, LLC Full time

    About the Role:We are seeking a highly motivated and experienced Furniture Sales and Design Specialist to join our team at Sheds 365 Sales, LLC. The ideal candidate will have a passion for furniture design and sales, and a proven track record of success in both areas.Key Responsibilities:Provide exceptional customer service to clients, both in-store and...

  • Research Reagent Specialist I

    4 weeks ago

    , MA, United States BD (Becton, Dickinson and Company) Full time

    Job Description SummaryThe BD Biosciences Research Reagent Specialist is responsible for maintaining and growing the research reagent portfolio in the current Academic, Pharma, Biotech, CRO, Clinical Research, and Government customer base.Key Responsibilities:Develop and craft new business opportunities through promoting the reagent portfolio.Work...

  • Sales Specialist

    3 weeks ago

    Erlanger, KY, United States Cintas Full time

    Requisition Number: 180482 Job Description Cintas is seeking a Sales Specialist - UltraClean Services to focus on business-to-business account development for our UltraClean Services. Responsibilities include prospecting, cold calling, setting appointments with existing customers and prospects, presenting proprietary cleaning programs, and meeting a...

  • Retail Merchandising Specialist

    4 weeks ago

    Lawrence, Kansas, United States Drive Line Service Full time

    Job Summary:Retail Merchandising Specialist needed to provide high-quality retail services to top retailers in the US. This is a flexible, variable hour position with hours dependent on business and project needs.Key Responsibilities:Visit various retail locations within 25 miles of your home to audit products, count inventory, and set new fixtures and...

  • Vice President of Sales

    2 weeks ago

    Atlanta, GA, United States Sales Geek Full time

    About the opportunityAre you an experienced sales leader here in Georgia? Considering a new career direction? Suffering from the Sunday night blues? Looking for something more?Sales Geek might be the answer for you!Sales Geek is a fast growing, Sales Strategy Advisory Service. We provide this service using Fractional/Part-time Sales VPs and Directors.What if...

  • Sales Specialist

    1 week ago

    Cumming, GA, United States LLL Event Rentals Full time

    Company DescriptionLLL Event Rentals is a leading provider of furniture rentals, dance floor rentals, and drapery rentals in the Atlanta area. We specialize in serving DMCs, Corporate Planners, Agencies, Film Professionals, and Social Event Professionals. With a wide range of products and services, we can accommodate projects of any size.Role DescriptionThis...

  • Sales Representative

    4 weeks ago

    Lawrence, New York, United States Extra Space Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Specialist to join our team at Extra Space Storage. As a Sales Specialist, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a clean and organized facility.Key ResponsibilitiesProvide excellent customer service to new and existing...