Restaurant Shift Leader

2 days ago

Ridgeland SC United States Zaxby's Full time
Sign-On Bonus: $750

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • 401(k) With Employer Match (additional eligibility requirements)


Additional Full-Time Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

  • Restaurant Shift Leader

    3 weeks ago

    Ridgeland, SC, United States Zaxby's Full time

    Sign-On Bonus: $750As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a...

  • Restaurant Shift Leader

    2 weeks ago

    , NC, United States Hardee's Full time

    Restaurant Shift Leader Job DescriptionHardee's is seeking a motivated and customer-focused Shift Leader to join our team. As a Shift Leader, you will be responsible for ensuring a positive customer experience, preparing quality food products, and maintaining a clean and safe environment for customers and employees.Key Responsibilities:Provide exceptional...

  • Restaurant Shift Leader

    3 days ago

    Jacksonville, FL, United States JobGet Staffing Full time

    Shift LeaderThe Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems....

  • Restaurant Shift Leader

    2 months ago

    Ridgeland, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    5 months ago

    Ebensburg, PA, United States Burger King Full time

    This job posting is for employment at an independently owned and operated franchisee of Burger King.You’re ready for a job that sizzles with potential. That’s because a Burger King restaurant leadership position is more than a job – it’s an opportunity. A chance to see what you’re made of, be challenged, and take hold of your future. And with...

  • Restaurant Shift Leader

    2 months ago

    Ridgeland, MS, United States Zaxby's Full time

    To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. FREE Meals On...

  • Restaurant Shift Leader

    4 weeks ago

    , TN, United States Hardees - Blountville, TN Full time

    Job SummaryThe Shift Leader plays a crucial role in ensuring the smooth operation of our restaurant. As a key member of our team, you will assist the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan.Key Responsibilities:Provide exceptional...

  • Restaurant Shift Leader

    3 months ago

    Lancaster, SC, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    2 months ago

    Ridgeland, MS, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the people, processes, and products required to...

  • Restaurant Shift Leader

    5 months ago

    Lancaster, SC, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • Restaurant Shift Leader

    3 weeks ago

    Varnville, SC, United States Zaxby's Full time

    Sign-On Bonus: $750As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a...

  • Restaurant Shift Leader

    2 months ago

    Summerville, SC, United States Zaxby's Full time

    To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. FREE Meals On...

  • Restaurant Shift Leader

    2 weeks ago

    Cottageville, SC, United States Zaxby's Full time

    Sign-On Bonus: $750 To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests'...

  • Shift Leader

    1 week ago

    , IL, United States Potbelly Sandwich Works Full time

    Job Title: Shift LeaderAt Potbelly Sandwich Works, we're looking for a skilled Shift Leader to join our team. As a Shift Leader, you'll be responsible for leading a team of associates to deliver exceptional customer service and ensure the smooth operation of our restaurant.Key Responsibilities:Lead a team of associates to achieve sales and customer service...

  • Restaurant Shift Leader

    2 days ago

    Early Branch, SC, United States Zaxby's Full time

    Sign-On Bonus: $750As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a...

  • Restaurant Shift Leader

    2 weeks ago

    Saint George, SC, United States Zaxby's Full time

    Sign-On Bonus: $750 To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests'...

  • Restaurant Shift Manager

    4 weeks ago

    Luray, SC, United States Zaxby's Full time

    Restaurant Shift Leader Job DescriptionZaxby's is a dynamic and fast-paced restaurant chain that's always looking for talented individuals to join our team. As a Restaurant Shift Leader, you'll play a crucial role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of dedicated employees.Key...

  • Restaurant Shift Manager

    3 days ago

    Marietta, SC, United States JRN Full time

    KFC Shift SupervisorDescription:At KFC, we're passionate about serving our customers with southern hospitality. As a Shift Supervisor, you'll play a key role in ensuring our restaurants run smoothly and efficiently. You'll have the opportunity to develop your management skills, work with a talented team, and make a real difference in the lives of our...

  • Restaurant Shift Manager

    3 weeks ago

    Canadys, SC, United States Zaxby's Full time

    About Zaxby'sZaxby's is a fast-casual restaurant chain that prides itself on providing a fun and welcoming atmosphere for guests. As a Shift Leader, you will play a crucial role in ensuring that our guests have an exceptional experience.Job SummaryWe are seeking a highly motivated and organized Shift Leader to join our team. As a Shift Leader, you will be...

  • Team Leader

    1 month ago

    Ridgeland, Mississippi, United States Sbarro Northpark #5620 Full time

    Job DescriptionSbarro Northpark #5620 is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of restaurant staff to provide exceptional customer service and ensure the smooth operation of the restaurant.Key Responsibilities:Lead a team of restaurant staff to provide exceptional...