Product Owner
1 month ago
Location: This position is located at our Dublin, OH campus with hybrid flexibility (2-3 days per week onsite).
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
The Product Owner will oversee the development of solutions that support Quantum Health's internal and external partners, solve problems for employees/patients in their healthcare journeys, and drive strategic business outcomes for Quantum Health. We serve stakeholder needs through a variety of interaction channels and technologies, and the Product Owner role is the leader in ensuring thoughtful design of workflow, technology evolution and team collaboration. Responsibilities include developing the solution vision and strategy with enterprise partners, leading discovery to validate problems and solutions, driving roadmaps and backlogs, and iterating on solution delivery with development partners. The Product Owner is essential to ensuring the voices of stakeholders' guide development and there is linkage between all members of the team charged with bringing ideas into reality.
What you'll do
- Serve as a Subject Matter Expert for how Clients, Members and Strategic Partners experience Quantum Health.
- Tend to interaction channels, workflows, and tools.
- Define vision - articulate key problems to solve and the value of solving them.
- Thoughtfully collaborate with other stakeholders to ensure our solutions weave together all parties as needed.
- Create and maintain product road maps aligned to strategic outcomes.
- Work with appropriate partners to develop and communicate release schedules.
- Create and maintain the product roadmaps and backlogs.
- Balance stakeholder requirements
- Investigate and map dependencies, constraints, and other considerations.
- Align requests and opportunities to business objectives and value and prioritize accordingly.
- Translate road map solutions into well-defined requirements and user stories.
- Develop acceptance criteria.
- Anticipate stakeholder needs.
- Oversee development
- Work with cross-functional teams and stakeholders to deliver on product and solution vision.
- Identify, define and organize activities to create an efficient iterative discovery and delivery process.
- Foster a culture of process improvement and delivery quality.
- Support other stakeholder verticals strategically as needed.
- All other duties as assigned.
- Bachelor's Degree
- Minimum of four years product development experience
- Experience working in and evangelizing agile development methodologies
- Project experience
- Familiarity with financial and impact analyses
- Strong communications and writing skills
- Strong analytical and problem-solving skills
- Highly organized
- Experience working in account management within a healthcare organization, or supporting them and clients directly
- Client Reporting experience
- Medical economics or clinical informatics experience
- Experience successfully launching digital capabilities
- Proactive, autonomous work style
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
What's in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
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