IT Help Desk

2 days ago


Tarrytown NY United States US Tech Solutions Full time

Duration: 06 to 12months contract



Job Description:

· Help with troubleshooting hardware and software

· Serving as the first point of contact for customers seeking technical assistance over the phone or email

· Performing remote troubleshooting through diagnostic techniques



Responsibilities:

· Respond to tech inquiries via email, through online chats, over the phone, or in person

· Inform customers about IT security products and services

· Proven experience as a help desk support



Experience:

· Excellent problem-solving and analytical skills

· Comprehensive knowledge of computer systems and experience troubleshooting hardware and software



Skills:

· A+

· ComPTIA



Education:

· Bachelor’s degree.



About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.



US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Recruiter Details:

Name: Neelam

Email: neelam.v@ustechsolutionsinc.com

Internal Id: 24-28391


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