![Johnson Controls International](https://media.trabajo.org/img/noimg.jpg)
Technical Parts ID Specialist
4 weeks ago
Johnson Controls has an exciting opportunity for a Technical Parts ID Specialist based in Waynesboro, PA. You will be responsible for providing part identification, minor technical support, price quotations, product selection assistance, and order processing assistance to key stakeholders and internal/external customers. You'll also have the opportunity to help resolve complex customer product inquiries by using your excellent customer service skills If you're a self-starter, possess proactive problem-solving ability, have a positive demeanor, and empathetic mindset to support all aspects of total customer relationship management, then keep reading
How you will do it
Daily, you will Identify (ID) parts on MAPICS/SAP/Windchill systems and address escalated Parts ID requests that requires technical support (application/electronic/electrical knowledge). You'll be the liaison between procurement/quality/operations and Engineering and processing parts orders and orders changes to include price quotations, preparation and follow-ups on purchase orders, and confirmation of shipment dates. You'll be a main point of contact for customers on status of their Part identification and/or quote requirements and advise them of superseded part changes. Providing pricing and availability to customers, obtaining approval from Buyer to ship items that are of limited quantity and assisting in creating new part numbers and identifies part number errors are all daily responsibilities. Get ready to work with purchasing agents on new parts, lead times and pricing and provide continuous improvement support to lessen total customer case load and increase customer self-help opportunities
What you will need
Required
1 to 3 years of product driven customer support experience
Advanced level skills with Microsoft Office (Excel, Word, PowerPoint)
Strong communication skills and ability to multi-task and prioritize
Demonstrates the technical aptitude required to learn and provide semi-technical support to customers to drive sales and improve customer experience
Preferred
Familiar with SAP, MAPICS (ERP), Auto Desk, Microsoft Access, PowerBi and Sales Force
Part ID, technical support and call center experience
College degree in a related discipline, or relevant technical experience (3-5 years of experience) preferred. Industrial Refrigeration system and sub-system knowledge
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .
-
Technical Parts ID Specialist
3 months ago
Waynesboro, United States Johnson Controls International Full timeWhat you will do Johnson Controls has an exciting opportunity for a Technical Parts ID Specialist based in Waynesboro, PA. You will be responsible for providing part identification, minor technical support, price quotations, product selection assistance, and order processing assistance to key stakeholders and internal/external customers. You'll also have the...
-
Technical Parts ID Specialist
3 months ago
Waynesboro, United States Johnson Controls International Full timeJob DescriptionWhat you will do Johnson Controls has an exciting opportunity for a Technical Parts ID Specialist based in Waynesboro, PA. You will be responsible for providing part identification, minor technical support, price quotations, product selection assistance, and order processing assistance to key stakeholders and internal/external customers....
-
Technical Parts ID Specialist
2 weeks ago
Waynesboro, United States Johnson Controls International Full timeWhat you will do Johnson Controls has an exciting opportunity for a Technical Parts ID Specialist based in Waynesboro, PA. You will be responsible for providing part identification, minor technical support, price quotations, product selection assistance, and order processing assistance to key stakeholders and internal/external customers. You'll also have the...
-
T&E Technical Sales Specialist
1 week ago
Denver, CO, United States Genuine Parts Company Full timePosition Mission: The Tools and Equipment Technical Sales Specialist (TSS) is responsible for generating and increasing sales through NAPA store end user accounts. This role is customer facing and is primarily focused on coordination and implementing market share impacting products and programs at the street level. The TSS reports to the division regional...
-
Practical Nursing Specialist
1 week ago
Waynesboro, Virginia, United States River Edge Rehabilitation and Nursing Full timeRiver Edge Rehabilitation and Nursing - Position: Practical Nursing Specialist (PNS) Daily Pay Available Sign-On Bonus: $3,500 Paid Quarterly At River Edge Rehabilitation and Nursing, we are dedicated to enhancing wellness, recovery, and autonomy for every individual we serve. We are currently seeking a Practical Nursing Specialist (PNS) to deliver...
-
Truck Parts Specialist Wanted
1 month ago
Murrysville, PA, United States TruckPro LLC Full timeJob Description TruckPro is seeking a Parts Specialist for Heavy Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in-person. Benefits for TruckPro Parts Specialist: Competitive Pay...
-
Waynesboro, Pennsylvania, United States Johnson Controls International Full timeAbout the RoleWe are seeking a highly skilled Learning Designer/Program Manager to join our team at Johnson Controls International. As a key member of our organization, you will be responsible for designing and delivering technical training programs for our industrial refrigeration systems.Key ResponsibilitiesPartner with stakeholders to develop and maintain...
-
Technical Specialist
4 weeks ago
New Freedom, PA, United States Johnson Controls International Full timeWhat you will doPerform engineering support activities including hands on construction and testing for the development of new or modifiedcomponents or products. Troubleshoots electrical device problems to ensure that issues are resolved efficiently.How you will do it Under direction and guidance of supervisor and senior technicians, provide technical support...
-
Automotive Parts Specialist
1 week ago
Waynesboro, Georgia, United States Waynesboro Chrysler Dodge Jeep Ram Full timeWhat We Are Seeking Are you passionate about cutting-edge technologies and innovative automotive products? We are looking for dynamic individuals to become part of our vibrant and fast-paced Business Development Team. This position offers a fantastic opportunity to kickstart your career in retail automotive and gain insights into the comprehensive dealership...
-
Automotive Parts Specialist
4 days ago
Waynesboro, Georgia, United States Waynesboro Chrysler Dodge Jeep Ram Full timeWhat We Are Seeking Are you passionate about cutting-edge technologies and innovative automotive products? We are looking for enthusiastic individuals to become part of our dynamic Business Development Team. This role presents an excellent opportunity to embark on a career in retail automotive and gain insights into the complete dealership experience. At...
-
Automotive Parts Specialist
4 days ago
Waynesboro, Georgia, United States Waynesboro Chrysler Dodge Jeep Ram Full timePosition Overview Are you passionate about innovative automotive technologies and products? We are looking for dynamic individuals to become part of our thriving Parts department. This role presents an excellent opportunity to embark on a career in the retail automotive sector while gaining comprehensive knowledge of dealership operations. At Waynesboro...
-
Store Parts Professional
1 week ago
Honolulu, HI, United States Genuine Parts Company Full timeNAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time The Role: A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop. Looks up the parts application in catalogs or POS system. ...
-
Store Parts Professional
3 months ago
Zionsville, IN, United States Genuine Parts Company Full timeNAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time The Role: A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop. Looks up the parts application in catalogs or POS system. ...
-
Information Technology Specialist
4 days ago
Waynesboro, Virginia, United States American Hardwood Industries Full timeJob OverviewPosition SummaryAmerican Hardwood Industries is seeking an IT Specialist to enhance our technical support team. The primary responsibility involves assisting end users with hardware and various software applications. This role includes configuring computer systems, installing necessary software updates, and setting up peripheral devices....
-
Information Technology Specialist
1 week ago
Waynesboro, Virginia, United States American Hardwood Industries Full timeJob OverviewPosition SummaryAmerican Hardwood Industries is seeking an IT Specialist to enhance our technical support team. The primary role involves assisting end users with various hardware and software applications. Responsibilities include setting up PC systems, installing necessary software and updates, and configuring peripheral devices. Additionally,...
-
Mechanic - Equipment Specialist
4 days ago
, GA, United States Global Technical Talent Full timeJob SummaryWe are seeking a skilled Mechanic - Equipment Specialist to join our team at Global Technical Talent. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance and reliability of our equipment and machinery.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance tasks to prevent equipment...
-
Store Parts Professional
7 days ago
Overland Park, KS, United States Genuine Parts Company Full timeJob DescriptionNAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time The Role: A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop. Looks up the parts application in catalogs...
-
Healthcare Support Specialist
4 days ago
Waynesboro, Virginia, United States Carilion Clinic Full timeJoin Our Team as a Healthcare Support Specialist We invite you to be part of a rewarding and dynamic environment characterized by empathy, innovation, and a strong dedication to your personal growth and professional advancement. As an essential member of our healthcare team, you will deliver both technical clinical services and administrative support to...
-
Account Specialist Fluid Power
1 month ago
Lynchburg, VA, United States Genuine Parts Company Full timeAccount SpecialistSUMMARY:The Account Specialist drives sales, identifies, and generates opportunities for various types of customers. This role partners with Account Representatives within an assigned territory to deliver deep knowledge within a product group. The Account Specialist provides education of Motion Industries products through technical...
-
Technical Support Specialist
1 week ago
United, United States Gannon University Full timePosition Overview Job Title Technical Support Specialist Job Number AS869P Department Information Technology Services Location Erie, Pa Role SummaryThe Technical Support Specialist will provide assistance to users facing various computer-related challenges. Responsibilities include diagnosing network connectivity issues, setting up and managing anti-virus...