Sr. Manager, Information Technology

2 weeks ago

Florida NY United States University of Miami Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a Full-time Sr. Manager, Information Technology - Data Center.

The Senior Manager, Information Technology directs all IT related activities of the University's IT department and supervises all staff assigned to the IT department. The incumbent also ensures continuity of computer services for computer users throughout the organization through planning, technical leadership, and project coordination.

  • Manage 5 physical datacenters, including all equipment, power, cooling, and rack responsibilities

  • Design and build rack layout (power, space, cooling, cabling) in Equinix (MI1) DC as one of UHealth's offsite datacenters

  • Plans, designs, develops, and implements improved work systems by revising work standards, policies, and procedures, employee work method and utilization, and staffing levels.

  • Contributes to and plans the delivery of department-wide management and technical policies.

  • Manages the development of staff to ensure effective deployment in their roles.

  • Confers with leadership regarding inputs to overall enterprise architecture to allow UMIT to render excellent services to its constituents.

  • Prepares activity and progress reports regarding group responsibilities.

  • Serves as a point of contact for the executive management team on unit and department initiatives.

  • Identifies opportunities for change and develops plans to capitalize on these opportunities.

  • Develops, documents, and modifies guidelines and procedures to promote efficiency within the unit.

  • Helps to determine new and creative methods to employ teams on projects.

  • Works directly with faculty, students, and senior administrators to identify and address emerging technology needs.

  • Works collaboratively with other departments to provide excellent services to the University community.

  • Communicates relevant IT-related information to superiors and peers across the organization.

  • Reviews status reports of team members and addresses issues.

  • Provides oversight of exempt and non-exempt staff to ensure operations plans, policies, procedures, and transition and migration plans are consistent with UMIT goals and objectives.

  • Coordinates department policies and operations with managers of other units within IT.

  • Fosters increased awareness and attainment of higher levels of customer service by

  • Directing internal teams in the execution of IT initiatives.

  • Plans and coordinates the functions and services for assigned information technology projects of multiple sizes and complexities.

  • Interviews, hires, coaches, and counsels staff, and revises job descriptions.

  • Participates in all programs relating to performance management and career development planning.

  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

  • Ensures employees are trained on controls within the function and on University policy and procedures.

Department Specific Functions

  • Attend project meetings to provide power, cooling, and space allocation recommendations and calculations for physical hardware
  • Coordinate shipping and receiving of all physical hardware on campus and remote DCs
  • Work with vendors to schedule maintenance and emergency/non-emergency repairs
  • Meet with vendors and industry contacts to learn about new technologies and solutions
  • Organize and submit approvals for upgrades and projects in all data centers
  • Project coordination and project planning for future infrastructure improvements
  • Provide status updates to senior leadership about upcoming projects or issues with our systems
  • Performance reviews, time approval, and daily informal/weekly formal status meetings with direct reports
  • Audit access lists for campus data centers and request access as needed
  • Submit fiscal year budget requests and justify capital and operating budget submissions

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

  • Bachelor's Degree in relevant field required, Master's Degree in relevant field preferred

  • Minimum 7 years of relevant experience

  • Knowledge of business and management principles.

  • Ability to direct, manage, implement, and evaluate department operations.

  • Ability to establish department goals, and objectives that support the strategic plan.

  • Ability to effectively plan, delegate and/or supervise the work of others.

  • Ability to lead, motivate, develop, and train others.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full timeEmployee Type:StaffPay Grade:H14

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