Store Manager

1 week ago

Fairview TN United States Channel Control Merchants Full time
Job Description
  • Weekly Pay
  • Dental, Medical, and Vision Benefits after 60 days of employment
  • 401k program with a 3%-5% match
  • Employee Assistance Program
  • On-the-job training
  • Opportunities for Growth
  • 10% discount at our Dirt Cheap, Treasure Hunt and Dirt Cheap Building Supplies stores
  • Bonus Eligible

Job Summary:

The Store Manager is responsible for overseeing all aspects of store operations, including sales, customer service, staff management, inventory control and staff development. They play a key role in creating a positive shopping experience for customers, maximizing sales and profitability, and leading a team of employees to achieve business objectives and KPI's.

Duties/Responsibilities:
  • Provide leadership and direction to store staff, including hiring, training, coaching and performance management.
  • Execute strategies to drive sales, increase foot traffic, and maximize profitability, including analyzing sales data and identifying opportunities for growth.
  • Maintain proper product flow to maximize sales floor in stock and minimal merchandise in the back room.
  • Monitor and manage store expenses, budgets. Including sales revenue, profit margins, and operating costs, to achieve goals and targets.
  • Maintain a clean, organized, and visually appealing store environment, including merchandise displays, signage, and layout, to enhance the customer shopping experience and drive sales.
  • Ensure compliance with company policies and procedures regarding inventory management, loss prevention, safety, and security, and take corrective action as needed to address issues and mitigate risks.
  • Execute effective merchandising strategies, including product placement, pricing, promotions, and seasonal displays, to optimize sales and inventory turnover.
  • Foster a positive work culture and environment by promoting teamwork, communication, and employee engagement.
  • Collaborate with the district manager to execute company initiatives, policies, and programs, and provide feedback and recommendations for improvement.
  • Conduct regular store meetings, performance reviews, and training sessions to communicate goals, expectations, and updates, and ensure that staff are informed and motivated.
  • Lead by example in providing exceptional customer service, resolving escalated customer issues, and handling challenging situations with professionalism and diplomacy.
  • The work schedule is based on the business demands.
  • Complete any additional tasks provided by the District Manager.


Requirements

Skills/Qualifications:
  • Previous experience in retail management
  • Excellent communication, interpersonal, and customer service skills, with the ability to build relationships and interact effectively with customers and staff.
  • Strong leadership and management skills, with the ability to motivate, inspire, and develop a team of employees to achieve goals and objectives.
  • Proven track record of driving sales and achieving financial targets, with a solid understanding of retail metrics, KPIs, and financial analysis.
  • Strong business acumen and decision-making skills, with the ability to assess risks and make strategic decisions to optimize store performance.
  • Knowledge of retail operations, including inventory management, merchandising, sales techniques, and customer service.
  • Proficiency in using computer systems and software applications, including point-of-sale (POS) systems and Microsoft Office Suite.
  • Reliable transportation.
  • Flexibility to work a varied schedule, including evenings, weekends, and holidays, to accommodate store operating hours and business needs.

Physical Requirements:
  • Ability to stand for extended hours, up to entire shift
  • Frequently lift items over 50 pounds
  • Background check required

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